Dealing With Various Customer Service Issues

Customer service is one of the most important factors for business because it determine the customer’s satisfaction. It may sounds so simple but issues regarding to customer service is varied and can be complicated. Providing excellent service is a must but the goal is not so easy achieve. Sometimes, the problem lies on the way we provide customer service and sometime it’s on the demand of the customers themselves. What we can do as business owners is that to plan everything thoroughly to give the best service.

Dealing With Various Customer Service Issues

Anticipating customer service issues

While providing customer service, it is highly possible to encounter various issues that can be simple or tricky. If you cannot deal with the situation, your business at risk to fallout. Therefore, anticipating and dealing with customer service issues should be prioritized. Here are some tips to do it.

Be compassionate and emotionally intelligent

These are the qualities you need to handle tricky situation regarding to the customer service. It is a must for customer service reps to try to understand what customers’ need as well as frustrations. However, showing empathy is just as important. It is essential to ensure customers that they are cared for and their problems are being taken to fix.

See what the customers needs

Gain more understanding from customers by delivering a set of expectation. For example, you offer some solutions for their problems. Tell them when they will hear from you or how they can call you back. Sometimes, the problem cannot be fixed right away. Being clear of the expectations is a must to ensure them that they are not neglected.

Be more responsive and communicative

Dealing With Various Customer Service Issues

Be more responsive and communicative while listening to customer’s rants or frustrations. Every problem must have its root. Instead of interrupting your customers, you can listen to them attentively to understand where the problem lies. Then you can ask some questions to make everything clearer so you know what steps to take. 

Remember that consumers are human, too

Deliver a strong sense of humanity while dealing with customer service issues. Remember that your customers want the real human to go to when they face a problem. By delivering strong humanity, you can show the real empathy to your customers. It is easier to build trust between each other as well.

Be resourceful

Your customers come from different background and needs. Thus, their problems might be varied from time to time. However, it is almost impossible to know the answer of every question. However, it is bad to not offer anything just because you don’t know how to fix their problems. Instead, you can promise them to find the answer even if it is not right away. You have team that can work together to solve the problems.

Be kind and don’t act too fast

Showing your kindness is important because your customers want to be understood. Try to be more patient even if it is not your first customer to pour their frustrations on you. Take time to listen and empathize then offer the solutions clearly and patiently.

The New Normal at Bali Family Resort You Should Know

We all deserve a break from the pandemic that has been forcing us to stay at home and refrain from going out. All the time being restricted in close proximity with children, spouse, and other family members for a long time will eventually take its toll—especially when the quarantine stress is involved. You need a gateway and taking a short staycation at Bali family resort seems like a good idea. Hotels and resorts are now preparing to embrace the “New Normal” health and safety guidelines for traveling. Many are offering stay deals and other promotions to attract local holidaymakers just for a change of scenery. This is absolutely good news for us who used to travel a lot and have been longing for a quick pandemic-escape that we so desperately need.

The New Normal at Bali Family Resort You Should Know

But before you book a pampering break on your favourite Bali family resort, here’s some new normal rules you should know.

Online Book Your Bali Family Resort to Minimise Direct Contact

The virus spread the quickest by direct contact and resorts are working ways to avoid this. In efforts of lessening the risk, online booking becomes the most favorable options than direct booking. Online booking and payment allow guests to have very minimal contacts with resorts’ staff.

Maximizing Mobile Technologies for Smallest Things

Another way to maximize the use of your phone. There will be no more flipping through beautifully designed menu books. Instead, you’ll need to scan some barcodes to access a digital menu—both in the restaurant or other facilities. More things in the Bali family resort are digitized and made accessible from a mobile phone. So, it’s best to download some dependable barcode reader apps on your phone before going!

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Finding Rare Happiness with Komodo Yacht Charter

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Valuable Experiences Kids Will Get in A Surf Camp

Standard Body Temp Checking and Sanitising

here’s some new normal rules you should know

Just like at any other public place right now, you will get your body temperature checked before stepping into the resort. Likewise, you will be asked to clean your hands with hand sanitizer (provided) and probably disinfect your shoes with provided disinfectant.

Health Declarations

Resorts rarely ask guests to provide a non-reactive rapid test or negative PCR test before booking a room. However, you will probably be asked to fill up a health declaration upon arrival in the resort. Not all resort do this–it depends on the resort’s policy. 

Physical Distancing with Strangers at the Bali Family Resort

The New Normal at Bali Family Resort You Should Know

 At all places in the resort, you need to observe physical distancing with other guests and staff. Follow the floor markers at the lift, restaurants, and other public areas.  

Turndown Service is Discouraged, Maintain Your Own Room

Again, not all resorts dismiss the turndown services. Your favourite Bali family resort probably still provide the service. However, turndown service is generally discouraged during the pandemic times, and guests better not expect it. It’s time to fold your own bed covers and wash your own coffee cups. 

A Stroll in Cordoba, Argentina

Argentina is one of the so-called Southern Cone countries and among the Latin American countries, it is the one where European culture is most asserted. Argentina is one of the most developed countries on the Latin American continent. The country is also the third economic power in Latin America after Brazil and Mexico, whether in nominal GDP or at purchasing power parity. For those of you who love to travel abroad, Argentina can be one of the tourist destinations that you should visit. Not only famous for football players with golden talents, Argentina is also popular because it has a number of magnificent tourist spots.

Cordoba

A stroll in the second largest city in Argentina, Cordoba

Here is not in Spain, since Argentina is one of the countries colonized by Spain, there is really name, culture and even building influenced by the root of Spain. Cordoba is the second largest city in Argentina after Buenos Aires. When you visit here, many historic buildings will be the remains of Spanish colonialism.

Córdoba, capital of the Argentine province of the same name, is known for its Spanish colonial architecture. It is home to the Manzana Jesuítica, a 17th-century Jesuit complex made up of cloisters, churches and the campus of the Universidad Nacional de Córdoba, one of the oldest universities in South America. The Plaza San Martín with the neo-Baroque Cathedral of Córdoba occupies the heart of the city. Among these is the construction of places of worship in the form of the oldest church and university in Cordoba. You can make this place one of the favorite places when traveling to Argentina. There are so many great and historic sights that you can enjoy in this city.

Paseo del Buen Pastor

A stroll in the second largest city in Argentina, Cordoba

It is a cultural, recreational and commercial center located in Córdoba, Argentina. It is a meeting point for the inhabitants of Cordoba, because it is one of the most pleasant spaces of Cordoba for its multiple spaces of leisure, culture and tourism. The Paseo Del Buen Pastor has a commercial gallery in which events and exhibitions are organized, two restaurants, bars, shops and a fountain of dancing water which, thanks to its music and lighting system, becomes an attractive place frequented by visitors.

Parque Sarmiento

Parque Sarmiento in Argentina

Sarmiento Park is a green space, the largest in the city of Cordoba. It is located in the geographic center of the city, a few blocks from the city center, in one of the most densely populated areas. It is named in honor of Domingo Faustino Sarmiento, former President of the Argentine Republic.

San Martin Square / Plaza San Martín

Parque Sarmiento in Argentina

Plaza San Martín is a green space located in the heart of Córdoba, Argentina, historic center and current micro-center. Its location was planned by Lieutenant Governor Lorenzo Suarez de Figueroa in 1577, after four years of the founding of the city. In this first urban layout of 70 checkerboard blocks, the square was located in the center of the city.

Why Komodo Cruise is Best for A Post-Quarantine Vacation

The Komodo National Park has been climbing into popularity as its stunning, outlandish-looking nature and the near-extinct Komodo Dragons steal the hearts of many travelers. Komodo offers an out-of-this world experience for anyone who’s adventurous enough to roam its lands. Coming to Komodo means exploring the whole sets of islands within the national park—and each shines with their own charms. Between the savannah-covered islands and aquamarine ocean, here goes hundreds of phinisi liveaboard that will sail you to dreamy holidays. And when you’re just so done with the pandemic-quarantine, you want nothing but going somewhere remote and getting soothed by the calming beauty of nature. Obviously, you do not want to get in a close distance with anyone else as well during the holiday. This is why renting a Komodo cruise here in Flores is the best way to enjoy the allure of wilderness. 

Why Komodo Cruise is Best for A Post-Quarantine Vacation

Komodo cruise make social distancing on holiday easier

The long quarantine has been driving anyone crazy in home-isolation. During the quarantine, you might miss holidays and being able to go out to see the world so much. However, we know the danger of being too close with other people especially in small spaces and that’s been a major block that prevents ourself from taking a holiday. 

But when you rent a Komodo Cruise, that’s a different game. Unlike any other trip, you don’t have to share your accommodation and transportation with anybody else. You can have all the cruise just for yourself—and probably with some close friends/ family members. Practising social distancing come easy even when you are on a trip!

You don’t have to put up with other people

Why Komodo Cruise is Best for A Post-Quarantine Vacation

The most beautiful thing that come with Komodo cruise is probably the pure bliss. To be able to enjoy your own time, at your own pace without putting up with anyone’s antics or needs. You don’t have to compromise anything for anyone’s sake. No need to lose the best seat just because someone has sit on it first. And to everyone’s delight, no unnecessary dramas. You’ve flown far to Komodo for a well-deserved holiday, not to compromise for others’ sake. It’s time to be the main star of your own life. 

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Simple Charms of Komodo Liveaboard You’d Love

Finding Rare Happiness with Komodo Yacht Charter

Komodo Cruise is the Best to escape from the pandemic-frenzy of the world

Why Komodo Cruise is Best for A Post-Quarantine Vacation

The world now is buzzing with pandemic worries and that’s everything we keep hearing wherever we go. The news, the radio, our social media timelines, and even people that we meet in work is talking about that. The pandemic is affecting mental health of many and trigger stress and anxiety. A chance to get away from all of that and just focused on getting nurtured by the Mother Nature is just everything that we need right now. Sailing and isolating ourself in the remoteness of Flores allow us to close down the “reality” of the world. To get surrounded only by pure wilderness and getting healed in beautiful seclusion. And in Komodo cruise, you don’t have to worry about catching the virus as they impose strict hygiene regulations to the crews and the boat. No stranger is going to share the boat with you which further minimise the risk. 

It’s time to restore your mental health in the bliss of Komodo cruise.   

Take Your Customer Service To Another Level

It is already known that customer service is one of the key factors that makes customer keep coming back. Great products are valued but five star customer service is also critical. Running a business means you need to pay extra attention to what your customers need. It is not only about what product hey need but how you deliver it. 

Quality customer service to boost your business

It is often that we receive quality service in a five star hotel or restaurants. The employees work in particular protocol to ensure customers come first. However, even small business can implement quality customer service and make it as basic. Here are how you can deliver high quality customer service and boost your business:

Find something that can be used to customize to your customers need. You don’t have to ask directly what your they need. If you are attentive and listen to them enough, you can predict what they might need the most. Even if it’s something simple, it might be meaningful for your customers. It doesn’t have to be something costly. 

It is highly possible that you receive a returning customer in your business place. It is something you should not take for granted, in fact, do something that can make them feel special. When you are aware of a customer returning and buy your product or service, make sure to show that you remember them. Use your previous knowledge on them to make more interesting interaction every time they return. If your customers previously brought their cat, you can ask about the cat for a small talk. 

If you find your customer return after a very long time, show them how they are being missed. When you acknowledge their absence, they will feel appreciated even more. 

It is important to not talk about other customers or complaint about other customers in front of a customer you are currently served. In fact, don’t bring a story about how you suffer all day because of your work or other customers. It will be a mood breaker. Focus on your current customer and make the time of you together as valuable as possible.

Always try to see from the perspective of your customer when you serve them. You might have handled the same case hundred times before and got tired of it. However, your customers don’t know that. Therefore, you still have to keep your attitude fresh. You can see the example of how flight attendants give instructions of the safety measure before the flight. Most of them always look fresh and cheery like it is their first time doing so.

Be genuine when serving your customers. It might be hard to stay so after handling difficult customers. However, remember that when you serve them well and help them solve their problem or fill their need, there is an immeasurable satisfaction within yourself. That is your energy booster. Quality customer service is also a long-term investment for your business. 

Cheap Seminyak villas 1 bedroom, Perfect for long stay foreigner

What do you need to prepare when working away from your home country or city? Accommodation? Transportation? If you are a foreigner and work in a foreign company, it is possible to get transportation facilities. You only need to find a place to stay temporarily while working in Bali. Most foreigners choose a comfortable temporary place to feel at home. Bali is not only popular for its spectacular and exciting views but also popular with a row of luxury villas. Seminyak villas which are currently a favorite for foreigners, both temporary residence for a vacation or long term for ex-pats? Is the villa right for travelers and ex-pats?

Seminyak villas 1 bedroom with a private pool | villabalisale

Seminyak villas 1 bedroom with affordable price

Why Seminyak? Well, if you ask popular areas in Bali for foreigners, the answer is Seminyak. All can be obtained easily in Seminyak, from cheap restaurants to international standards. bars that offer a lot of discounts, cheap to luxury hotels, even cheap to expensive rows of villas can be easily found, of course, tailored to the budget and needs of travelers and ex-pats.

Seminyak villas 1 bedroom can be the right choice if you are solo traveling for a long vacation. The choice of 1 bedroom villa is also suitable for ex-pats who don’t bring their families with them. Compared to renting a hotel room for the long term, Seminyak villas 1 bedroom rental prices will definitely be cheaper.

What do the Seminyak villas 1 bedroom offer so that it is more fun than a hotel room? If in your hotel you have to have various facilities such as a swimming pool, internet connection, and others, you have everything in the villa. Don’t need various internet connections and complain because the connection is slow. The villa not only offers the freedom to use all facilities without variety but also privacy. You do not need to worry about other people’s views when sunbathing.

What are the advantages that you can get when living in Seminyak villas? You will not be bored and keep trying to do many things like cooking, gardening, and others. Make the villa more comfortable atmosphere when you occupy it. Bringing a few coworkers to a party on a weekend would be perfect.

When it comes to the need for comfort away from your hometown, villas in Bali offer the perfection of your days. It is best to seek recommendations through experienced ex-pats living in Bali. Some agents can also be very helpful in all your needs and documents that you need when renting Seminyak 1 bedroom villas fast.

Who doesn’t want to enjoy the best days on the Island of the Gods? Work and enjoy the beauty of the beach, the rice fields, and the friendliness of the locals. This is the reason why many foreigners like Bali more than their home country. In fact, they are willing to leave the country to settle in Bali.

3 cities in France that are beautiful as long as Paris!

We know that Paris as a tourist city, not only for tourism, Paris is also well known as a capital for shopping, the Champs-Élysées is one of the signs that Paris is more chic than everyone knows. Paris, capital of France, is a large European city and a world center of art, fashion, gastronomy and culture. Its 19th century urban landscape is crossed by wide boulevards and the Seine. In addition to monuments such as the Eiffel Tower and the 12th-century Gothic Notre-Dame cathedral, the city is renowned for its cafes and luxury boutiques lining the rue du Faubourg-Saint-Honoré. Yep, the Eiffel Tower never disappoints you, it seems that romantic life begins in Paris, and I, I agree so much! But, do you know that there are still several cities in France worth visiting? In this article we will try to mention them so that you have a new destination!

Bordeaux, a tourist town for “wine”

3 cities in France that are beautiful as long as Paris!

Bordeaux, in the heart of the wine region, is a port city located on the Garonne, in the southwest of France. It is renowned for the Gothic cathedral of Saint-André, its mansions built in the 18th and 19th centuries, as well as its art museums such as the Bordeaux Museum of Fine Arts. The public gardens follow the curves of the quays that run along the river. The Place de la Bourse, in the center of which stands the fountain of the Three Graces, is reflected in the reflecting pool. Wine is part of the very identity of Bordeaux and visitors everywhere will find traces, both ancient and contemporary, of the vital role it played in the development of this active port in the Southwest.

Toulouse, the pink city

3 cities in France that are beautiful as long as Paris!

Toulouse, capital of the Languedoc-Roussillon-Midi-Pyrénées region in the south of France, is crossed by the Garonne and is located near the Spanish border. It is nicknamed “the pink city” because of the terracotta bricks making up most of its buildings. Dating from the 17th century, the Canal du Midi connects the Garonne to the Mediterranean Sea and can be traveled by boat, or hiked by bike or on foot. Toulouse is an essential stopover in the heart of south-west France. There are a lot of activities you can try during your trip to Toulouse!

Lyon, the most historic city in the whole world

3 cities in France that are beautiful as long as Paris!

Lyon, a French city in the historic Rhône-Alpes region, is at the junction of the Rhône and the Saône. Its center bears witness to 2,000 years of history, with its Roman amphitheater of the Three Gauls, the medieval and Renaissance architecture of Old Lyon and the modernity of the Confluence district on the Presqu’île. The Traboules, covered passages between the buildings, link Old Lyon to the hill of La Croix-Rousse. Here, modernity blends with all aspects of traditional architecture. Welcome to Lyon!

Elevate Your Scuba Diving Vacations for Beginners This Way!

We all love going for a dive trip and honestly, we all need to have that refreshing plunge to the sea for a short escape. You probably just cannot wait to have your own ocean adventure after completing the certification. People who have tasted the sea always want to come back—again and again. And you will! Here’s our tips on making your scuba diving vacations even better, especially for beginners.

Elevate Your Scuba Diving Vacations for Beginners This Way!

Your Goals Determine Your Beginners Scuba Diving Vacations

Not sure where to head on your first few dive trips? That’s completely normal. There are so many spots in the world offering great scuba diving vacations opportunity for beginners. From Bali to Maldives, from Australia to Florida, every single place looks so promising! It’s only natural if you get confused on which to choose. To choose which country to go, you should consider your certification and dive level. Bali and Thailand, for example, are great for beginners who just have few dives under their belt. Yet their ocean landscapes are very rewarding despite of the easiness of the dive.

Take A New Course

One way to make your diving holiday even more eventful is by taking up new diving courses. On this holiday, you won’t be simply enjoying the ocean. You will challenge yourself to greater difficulties and come back “upgraded” on your dive skills. Actually, dive holiday is a great time to take up further diving certifications so you will be eligible to dive into more places. Beginners could take the Advanced Open Water, while the experienced could further their skills on distinctive specialty class like Wreck Diving, Underwater Mapping, Digital Underwater Photography, or many other cool courses! The experienced could even pursue a career on being an instructor on Divemaster class.

More Diving Stories:

First Time Having Wreck Diving in Bali? Here’s What You Need to Do

Is Bali Diving Course Safe?

Find A Dive Center to Help Your Scuba Diving Vacations for Beginners

The easiest way to have scuba diving vacations for beginners is by booking a dive centre in your destination. When you are a diving beginner in totally new place to explore, you’ll want a trusty guide. There are loads of great dive centres that would gladly help you with your dive venture.

Go on A Themed Diving Vacation

Elevate Your Scuba Diving Vacations for Beginners This Way!

Themed diving vacation is so exciting! This is a fun way to enjoy a scuba diving vacations for beginners. Not only that your dive holiday gets more focused, you will also know what to expect on the dives. Themed diving vacations are popular among divers who want something new and thrilling. Examples are diving with Mola Mola and Manta Rays in Nusa Penida, Bali, diving with sperm whales,  diving with the sardines, and many things else.

Setting Yourself Up For Success By Being More Productive 

No matter how promising your business is, there are times when it is too stressful for you to handle. It is indeed stressful to own and run your own business. The moments when you feel more and more stress instead of motivated, those are when you doubt yourself even more. As the result, you will be less spirited to be productive. Those moments are common for every entrepreneurs and business owners. However, they should not become habits because those what can hold you back from achieving success. 

How to set yourself up for success

productivity

Sometimes, daily tasks overwhelm you to the point you are struggling to keep yourself together. There are mental burdens that can take a toll on you. Thus, it is important to deal with stressful things and set yourself to be more productive. You can do it by establishing positive habits on daily basis.

Organize your tasks for the week on Sunday evening. It can help you to be more prepared when Monday morning hits. You can plan your weekly to-do-list during lazy Sunday evening so that you don’t rush everything. You can organize your schedule with positive mood. It is a great way to reduce the stress. You know what you are going to do and you know what to do firsts right when Monday morning arrives. 

Managing stress

Stress is one of the most common trigger in productivity. When you are stressed over your personal or professional reasons, it is easier to get less productive. Therefore, you need to get rid of the stress first before building your motivation to stay productive. One of the most effective ways to remove stress is meditation. It doesn’t have to take up your time. You can meditate for 10 to 15 minutes every morning while listening to peaceful and soothing voice or music. 

Be realistic in setting up tasks

Schedule your day as wise as possible. Instead of trying to accomplish many tasks in day, it is better to identify no more than three tasks you must complete that day. This is how you know what to prioritize. This is an effective way to avoid getting sidetracked. This can maintain your productivity because you are more focused and the main tasks are accomplished. 

Stay realistic of your day-to-day expectation. If you set your expectation too high, you will feel burdened even before the day starts. Thus, make sure to focus on the three priority you need to get done first. You can use small tasks as a filler between the larger tasks. By focusing on what’s the most important, you will stay on track. 

More things to read: How to Find Eco-Friendly Interior Design Furniture in Yogyakarta

Your health determines so much

Physical wellness is as important especially when you own and run a business. Many tasks to accomplish should be balance by healthy body and mind. A workout do wonders to your body. It can help you to stay fit and healthy in the long run. It can also help reduce hormones that cause stress. Also, you can try to maintain a positive outlook since it is empowering and motivating. 

How to Find Eco-Friendly Interior Design Furniture in Yogyakarta

Interior as your living space is a huge way to kickstart a more mindful lifestyle. You’re probably more inclined than ever to find interior furniture Yogyakarta now that you’re stuck at home and have to spend a great deal of time indoor. It’s a good time as any to plan; and what better way to refurbish the look of your home by going for what’s good for mother earth?

Interior Furniture Yogyakarta locally sourced materials 

interior furniture yogyakarta

When it comes to eco-friendly interior furniture, people often think of nothing beyond the materials of the furniture itself, while in fact, there are numerous factors to your furniture becoming sustainable. The journey your pieces of furniture undergo is a huge consideration. Carbon footprint left by furniture import, as well as the energy the transportation process spends to get your pieces to your place is sometimes overlooked. 

Yogyakarta is close to many areas that produce timber of the finest quality, so in this regard, you don’t need to even consider exporting costly materials, unless you have a very good reason for it. 

Sustainable materials for your home furniture 

yogyakarta indoor furniture

What makes a furniture or home fixture sustainable? This definition can range from person to person. So what you need to do first is to define what makes your space sustainable before looking for the brands or labels boasting their eco-friendly interior furniture in yogyakarta because the phrase can mean anything these days, especially as such labels are hardly regulated (much less reinforced) in Indonesia. 

What you’d want to look for in general:  

  • Locally sourced materials 
  • Recycled materials 
  • Natural, organic materials 

Specific materials known to be sustainable: 

  • Cork 
  • Recycled glass 
  • Reclaimed wood 

Hire interior designers specialized in eco-friendly homes

toko mebel jogja

What better way to design an eco-friendly space and pick sustainable, stylish interior furniture Yogyakarta than to entrust the job to a professional? An interior designer doesn’t just tell you which piece to buy or where to put your sofa; they give you insights of their creative knowledge as well as the resources on their disposal to give you the best possible work for your house. If there’s anyone who have more experience and have spent longer time wrestling with what customers thought sustainable, it’s an interior designer. 

Some thought it may be costly to hire them. But having someone experienced understand your ideas and work with you to create the home of your dreams not only cut the headache, but also cut the time and the costs that come with it. It’s a worthy investment to consider. 

Research trustworthy furniture manufacturers 

home furniture in yogyakarta

You’ll be able to overlook this process entirely with the help of a trusted interior designer at your disposal. Furniture suppliers are often the key to obtaining quality eco-friendly pieces. But be wary of people smacking the “sustainable” label on their brand without a backing. Look up their company, where they source their furniture Yogyakarta materials, what’s their process, and so forth.