How To Make Customers Love You

Customer service is one of the main keys for successful business. No matter how great your product or service is, they will be less significant if your customer service is poor. That’s why lots of customers always pay attention to those who offer them the best customer service. You yourself must have experienced coming back to the same coffee shop that serve you great coffee by friendly, attentive barista. Customers also play very significant role for your business. They have that power where they can buy everything they want from what store. They don’t owe you a thing to buy or use your service. What you have to do is gain their trust and loyalty bu giving them the best customer service. 

Making customers love you

Making customers love you

The first step to make your customers love you is to gain their loyalty. It is true that customers often get easily swayed by cheap price or discount products. However, it is NOT the ONLY thing they want. Many customers even don’t bat an eye with expensive price tag as long as they are served rightfully great. Therefore, it is not a choice to give the best customer service for your customers if you aim their loyalty. It is something you are supposed to do. Aside from giving them competitive price, providing the best customer service will earn you their loyalty which can lead them to love you. 

Why is it so important to make your customers love you? Isn’t them buying your product or service enough for your business to stay afloat? Remember that when your customers love you. They won’t hesitate to be back. When customers love you, it is more than transactional affair but more like nurturing relationship through mutual understanding. Therefore, to make your customers give you their loyalty and even give you their love, you must first understand them. 

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To understand your customers, you have to be attentive and do your best to acknowledge their problems. You always have to listen to what they say not only when you have time but you should make time for them. Then, do your bets to elate their experience using your products or service. This way, you don’t even have to spend excessive amount of money for advertising. Gain your customers loyalty and love by understanding them more. 

Another reason why it is important to make your customers love you is that when they love you, they will have understanding of you as well. You are not perfect and bound to make mistakes every once in awhile. Lots of companies often lose their customers after they make mistakes even for minor, accidental ones. However, you won’t experience being left by your customers if they love you because they have higher level of tolerance. They will understand that you are only human. They will be more patient with you because they know your value as well. One thing for sure, customers who love you will stay. That’s why nurturing relationship with your customers starts with building mutual understanding.

How To Start Expanding Your Business Internationally

Growing your own business means you have no limit of what you can do in the future. You have total access to make it bigger than you originally planned. Developing your business is always possible. As entrepreneur, having a mind that foreseen the future is important. It helps build your business to another level. Aside from targeting domestic scale, you can also go for international success. Expanding your business internationally is not impossible thing to achieve. In fact, having this kind of plan is really great. It means you have a great plan for the future of your business. 

Expanding your business internationally

Business development is common but only a few who can successfully do it. It is not something easy to achieve. It needs dedication, strategic plan, and the right team. As for expanding your business to international market, it is possible to do. The process might take times but it is not possible for you to reach international competition. What to do to give your business an international debut?

Contact Base

One of the most important keys for international expansion is contact base. You have to grow international contact base gradually and surely. When you intend to make your business expanded internationally, your focuses are shifted. There are many challenges you will face such as language barrier, geographical barriers, etc. Besides, every country may have different ways of dealing with business matter. There are things you have to learn about to make successful international debut. 

Building Relationship

Therefore, building relationships is important. You need to develop relationship that can help your business to grow internationally. You can start with developing relationship with someone well-connected in your target country. This way, you will gradually gain accurate business landscape. You have to invest your time to build relationship even if it takes hundred attempts to finally find the right key contact. 

Related Story: Why People You Have Been Knowing Should Be Told About Your Business

Go Out of the Comfort Zone

Another important thing to start expanding your business internationally is be more willing to push your comfort zone. It is easier said than done obviously. However, it is also important to remember that targeting international market means you have much bigger area to focus on than your surroundings. You may start your plan by exploring contacts through social media. This can be the most efficient tool you can use to start building international contacts in this modern age. 

Be A Helpful Party

In building international relationship, you can also contribute to become a more helpful party. For example, you can use your expertise and understanding of domestic business to help international companies. This can be a good start because you can build trust through this strategy. However, you need to be selected to choose which companies you will help. It is highly advised to use reputable resources to find international founders. You can also use reputable, trusted international talent connector to bring specialized talents internationally. This will help save your time and money because you don’t have to deal with people with half-hearted motivation. This will also help you build trusted, safe international contacts you can use in the long run. 

Most Common Misconception on Surf Holidays

You have been thinking about the bright blue sky and salt water coast for a long time. The ocean is calling and by now you’ve been picturing yourself riding the pumping swells. But if you are new to surf holidays, you might fall to the common trap of beginners on surfing spree. Save yourself. Be a smart, knowledgeable rookies and give yourself the best vibes and experiences you deserve.

Most Common Misconception on Surf Holidays

Thinking that Shorts and Bikinis Are Enough for Surf Holidays

Swimwear brands love to picture cool beach girls in bikini, posing with surf boards, and that’s probably one of the most leading misperception about surf holidays. If you are thinking that bikinis (or shorts, for men) are the only thing you need for surfing, you are going to be in trouble. Let’s get it clear. On surfing holidays, you will have a prolonged session on ocean water—and mostly they are colder than the weather. The warmest water can reach about 21-23ºC, which still feel chilly if you’re on the water for long time. Also, if you are heading to the Atlantic Ocean surfing spots (think of Spain and Portugal), you will need more than bikini to protect you from the colder water. 

Second, you will get exposed under the sun for a long time. And there will be no shelter against the sun in the open sea. There’s no need to talk about about getting harsh sunburn after the surf—it’s obvious. And third, bikini—or shorts—provides little to no protection against the wax on the surfboard. You will get it all over your body. 

Thinking that Small Boards is Better for Beginners 

We have seen too many rookie surfers on holiday bringing the wrong surfboard. Boards come in variety of sizes not because of modes—it’s to adjust each levels. Newbie tends to think that shorter boards are cooler, but they are basically made for pro surfers. Bigger boards might scream “rookie!”, but they are the best ones when you just learn to surf. This might come counterintuitive, but smaller boats actually picks up fewer waves and is harder to paddle. You will get flipped from the board more than you can count! 

Pro tip: don’t buy your own board before having any surf lessons. Instead of buying your own, use boards on your surf camp and find the one that works perfectly with you. 

That All Locations Are Just the Same

Going to surf is not like going to any beach for enjoying the scenes. You might want to surf in hidden beaches with rocky limestone and golden sands, but the swells on that beach might be too strong for you. Beaches with appropriate waves for your ability should be in your priority. Try to find surf destination with long, consistent waves in less crowded beaches. Never ever take decision upon the looks of the beach alone when planning your surf holidays.

Related Stories: Recommended Best Locations for Surf Camp in Morocco

Not Thinking About Muscle Training Before Taking Surf Holidays

Yeah, surfing is cool and all—with all the sun, beaches, and waves. But it’s still sport, and going on surf holidays means getting into a prolonged sport sessions. It’s quite unwitting to go on surf vacation without giving your body a proper training before. You gonna need extra upper body strength, and running or going to gym won’t be really helping. What you need is diligent swimming training for a month or two before the holiday. You gonna need that for paddling the board toward the waves. 

What To Prioritize When You Are Young Entrepreneur

Young entrepreneurs often face their own challenges especially regarding to their abilities and experiences. Lots of people are skeptical about the ability of young entrepreneurs. However, you don’t have to be old to be success and being young won’t prevent you from being successful. In fact, you can use your young age to your advantage. Keep in mind that young people have qualities to success such as more hunger, desire, and passion to prove themselves. 

Priorities for young entrepreneurs

What young entrepreneurs should do to be successful in growing their own business is to know what to prioritize. It is common for young entrepreneurs to feel overwhelmed of the situation. Here are things to prioritize for young entrepreneurs.

What To Prioritize When You Are Young Entrepreneur

Set Goals

Set a goal that cannot be downgraded by yourself and others. It doesn’t mean you should set a low expectation and objectives. It means you have to be rationale and realistic in setting your business goals. Besides, there is no need to run in a hurry. You can maintain a steady pace instead to reach your goal. Growing business doesn’t mean you have to be in the top as quickly as possible. Thus, set a realistic goal of every stage in your business. Then, you can scale it to the next level. 

Daily Habit

Daily habit is something you should also prioritize. Since you are still young, you have to start establishing good habits. Try to remove bad habits that can also put you in misery such as waking up late, skipping meals, or procrastinating. Simple good habits can be established daily such as waking up at 5 every day. Then, you can proceed to maintain your fitness by going for a run. You can also establish daily habit of reading books to fill your head with more knowledge. 

Read More: How to Show Your Business Integrity

Set your own pace and know your limit

You can set your own daily routine and follow it on your own clock. You also don’t have to follow other’s habits that don’t fit your fitness and capacity. Just because the others can work 10 hours per day doesn’t mean you have to follow the same path especially when you don’t have capacity to do the same. Make the most of your time as productive as possible. If you can spend only 4 hours a day for working without distraction and the result is more significant then it’s not a problem.

Stay positive and be honest

Running your own business at young age must be challenging. Thus, don’t pile up your frustration or stress. You are your own person and you have your own limit. Sometimes, you may not have time to hang out with friends like usual. You can tell them honestly that you have to focus on your work at the moment. Don’t force yourself to be on everyone’s presence all the time. There must be times when you fail or feeling business blues. In those times, try to stay motivated by surrounding yourself with positive people. You can also try to freshen your mind by taking a day off. 

What Should You Know Before Going to Algarve Surf School

The Algarve of Portugal is famous as one of the top-notch surfing destinations and that’s not without reasons. With wide selection of beaches and bays that’s perfectly sheltered from the wind, consistent swells of the Atlantic ocean, and perfect warm climate that last for almost all year long, the Algarve comes to be an ideal destination for wide riders of all levels. Summer is the time where beginners tend to flock to the beach due to the less powerful waves. It’s also the time of the year when most Algarve surf camps are fully booked. It’s one of the most popular option to enjoy a surfing holiday in Algarve to the fullest! Before you decide to go, here’s some important things you should know before going to a surf school in Algarve.

What Should You Know Before Going to Algarve Surf School

You Might Need At Least 5 Days to Learn Surfing

Let’s face it. Surfing is probably the most complex and challenging sport in the world. You need at least advanced swimming skills and good balance to start before mastering the surf techniques. Your ‘field’ is constantly changing every second. Chance is, if you come to a surf camp for three days, you’ll probably just have a surf holiday. To get a solid foundation of surfing and totally get a grab of what you should do during surfing, you need at least 5 consecutive days on surf school. 

You’ll need to catch the waves, paddle into the RIGHT waves, stand on board, and keep standing on the board during wave riding. It needs a lot of time. You will get hit by the unexpected big waves and get wiped out. Damn, you’ll definitely fall for hundred times before finally able to maintain balance and do a smooth wave riding. There’s a reason why 8 to two weeks of surf school in Algarve are the most popular among beginners. 

There Are Lot of Different Type of Surf School in Algarve

Just like any other holiday accommodation, you will have roughly three choices of surf schools in Algarve. The budget, mid-range, and luxury. Excluding the surf lessons, sometimes budget surf school means bunk beds and breakfast. But you can find a budget surf schools with apartment-like facility in well-lit rooms. Mid range would be like your regular hotel room with additional services like free ride from camps to your beach surf destination of the day. And on the luxury side, you got all sorts of sumptuous surf lodges. Glamour surf tents, oceanfront rooms, surf villas, to surf resorts.

Read More: How to Improve Summer Surf Camp Holiday

There Are More Surf Courses Menu Than You Might Know  

It’s true that surf schools are mostly booked by first-timers. However, surf schools are more than a school for beginners. You’ll find surfing schools in Algarve offering four to eight surf courses to fit every level! Aside the beginner level, you can sign up for the novice or the improvers course. It’s the perfect course for those who have learned to surf but needs extra guidance to boost their confidence in the water. Or you can take the intermediate or advanced course if you want to master wave-riding to a professional level. Got children who are interested in surfing? The kids course are available almost all year round! Some other surf schools have their own special packages, like quick sessions, extensive sessions, and other kinds. Pick the one that’s suitable for your level!

How to Show Your Business Integrity

In business, integrity is important quality you need to possess. Of course it is also important to have for those who are not involved in business because integrity is a good quality that can help you become a better person. It is also a quality you need to achieve long lasting success in life. Integrity means you don’t allow yourself to take a shortcut to achieve your goal. You will remain in your honesty and principles. That’s why it is quite challenging to build this kind of character within. There are many distractions and temptation to compromise your integrity such as needs and greed.

Showing business integrity the right way

In running business, integrity is important element to possess because it what can help you to grow successful business in the long run. There are many shortcuts here and there you can take but those only offer temporary success. Meanwhile, integrity is not something to compromise. It is strongly related to honesty. Remain honest when running a business is challenging because you have various obstacles including money, competitors, market, and many more. So how to show entrepreneurial integrity in you:

Stay true to your commitment

When running a business, you make your own business plan, promise your customers to deliver the  best products/services, and many more. You show your integrity by meeting the commitments without fail. When you compromise the commitments, you lose integrity. When your customers feel you that you didn’t meet your commitment in delivering quality product/service, you will lose them automatically regardless of the excuse you made.

Treat everyone with respect

People with integrity will always treat others with respect regardless of the position or differences. Nobody likes to be the receiver of disrespectful acts. It is important to treat people without discrimination. When you can respect others unconditionally, you will receive the same respect. You need to learn how to be courteous as well as considerate. For example, you manage a group of people in your team, they must come from different background, culture, discipline, and personality. You have to treat them with respect if you want the team to work successfully and effectively. Differences are not something to argue for. Instead, differences in skills and qualities can help complimenting one another in the team.

Persistent and consistent in maintaining moral code

You set morale code since the beginning so your customers expect you to remain consistent on it. If you fail to maintain your morale code, your customers won’t hesitate to run into your competitors that they think is better than you.

Maintain trust and honesty

It is challenging to maintain trust and honesty in working environment especially when everyone has different agenda. That’s why it is important that you have integrity to build trust in your relationship with your teammates as well as customers. Trust is not something you can build overnight. It is built gradually and surely. Honesty is as important as trust. You don’t have to be afraid to remain honest to your teammate, business partners, and customers.

It is challenging to maintain trust and honesty in working environment especially when everyone has different agenda. That’s why it is important that you have integrity to build trust in your relationship with your teammates as well as customers. Trust is not something you can build overnight. It is built gradually and surely. Honesty is as important as trust. You don’t have to be afraid to remain honest to your teammate, business partners, and customers.

Why Kids Surf Camp is the Best to Spend Summer

Beach and surfing is the two things that boost Bali’s worldwide popularity since the early days, and it’s still is. The southern coast is phenomenal for surfing, attracting beginners to the pros and daredevils from all around the globe. Family enjoys their summer vacation in this sunny island, playing with the kids or their much-loved, four-legged family members. Watching surfers expertly ride the waves could be tempting—look at how they’re having fun! And this is why enrolling your minions to kids surf camp for summer would be a good idea. 

Why Kids Surf Camp is the Best to Spend Summer

Awesome Things to Keep Kids Busy and Me Time for Parents

Having your kids enrolled in the surf camp means you need to stay close to them. That is an excuse to stay in the beach for a whole week! The best thing is that, while the kids are having fun and learning a lot of new things in the surf camp, you could actually enjoy a quiet time in the beach by your own. Read that book you can’t ever finish, go swimming, walk to the shore, or just lie down and relax under the patio. The kids would come on the evening (that’s if they are too young for overnight camp) to enjoy the rest of the day with you. It’s basically a win-win situation for everyone!

Kids Surf Camps Take Kids to Reconnect With Mother Nature

One thing that we love from kids surf camp is how it could reconnect our little explorers back to the mother nature. If you live in the city, the kids lost a lot of time to experience a direct contact with the nature. Surf camp is not all about surfing. When they are not busy perfecting their board posture or swimming in the waves, the surf camp will take them to the grassy marshes or other natural surroundings nearby. Kids will learn about what kind of creatures living in such surroundings and how it formed. Sometimes, they will develop a new skill such as catching crabs or fishing! Side activities in kids surf camp would totally rewarding. These are not something they will learn in the textbooks. 

Read More: Tips to Improve Summer Surf Camp Holiday

Teach Kids to Be Aware of Ocean Safety Since Early Days

Let us be brutally honest: surfing is essentially dangerous, especially for the non-experts. There’s a high chance you’re going to be rolled by the waves, slip from your board, or fail to noticing big tides. Kids surf camp teach these little surfers everything about the ocean currents, how to notice and handle riptides, how to do boogie board, and how to stand on their surf board safely. Hopefully, this would be a lesson they’ll remember for the rest of their life. In surf camp, they will also learn how to respect the ocean as well as enjoying the fun. That means an awareness to keep the beach clean from plastic, debris, and any other waste. 

Mortgage Default in Property Investment

Mortgage is common in property investment business and it is related to financial circumstances. You see, not all investor can afford an investment property. Thus, they turn to lenders such as banks to borrow money so they can purchase property they want to invest.

It sounds simple but lots of investors are a little scared of mortgage due to its interest rates. However, mortgage can be really helpful if you choose the right one. Thus, it is highly advised to not being rush in choosing the right lenders that offer the best loan contract and credit policies.

About mortgage default in property investment business

Lots of people only focus on the rates when it comes to mortgage. However, there is more than that you should focus on. Before signing loan contract, you need to make sure that you understand every term and condition so you know what you are committed to.

Of course, the possibility of rising interest rates in the future is terrifying for investors and that is one the most common reasons why they are so stressed about it.

Things to know about mortgage default in property investment business

It is also important for you to understand about mortgage default just in case something bad happens to your property investment business. You see, sometimes bad things are inevitable. Before it even happens, you need to have exit strategy so you won’t suffer from severe loss. There are various reasons of mortgage default.

The most common reasons is a death in the family. This is unpredictable and inevitable at the same time. Another impact of this situation is financial burden that is carried by the remaining families such as funeral service, burial, cremation, etc. If the person who passed away has partner, the remaining one should move to a single home which cost as well.

Next common reasons of mortgage default is separation or divorce. When a property is owned by couple or spouse, it can cause mortgage default. Finding the right solution for this matter can be tricky. This reason also takes the longest to deal with especially when the separation is on bad term.

The financial burden is hard to decide because both parties usually have their own arguments. Another common reason is unemployment and sickness. When you stop working, it means you don’t have income. It means you won’t be able to fulfil loan repayment.

These situation are also unexpected so that’s why you need to do your best choosing the right loan contract from the start.

There is bad situation in property investment business regarding to mortgage. It is when investor spend their 30% or more of their pre-tax income on property loan repayments. This situation is not good for investors. However, lots of investors apparently have experienced this type of stress. Of course, it doesn’t mean all investors will experience it.

However, investors that borrowed too much to start off are likely to experience this. They tend to be in more unfortunate situation when there is even small rate rise. Mortgage stress is different from cash flow downturn. The situations and the impacts of both are different in various sense.

Recommended Best Locations for Surf Camp in Morocco

Morocco is the country located in the north of Africa. Even though the country can also be considered as the deserted country, it is actually has some beautiful beaches that can be a dream for many surfers in the world. With the stunning beaches and shorelines, Morocco has also becoming a home for many of the surf camps in Africa.

A surf camp in Morocco and any other countries in the world is basically a place for travellers to learn how to surf. Many travellers are calling it as the surf school as well as the surfing course.

And as the surf camp is provided for travellers, it then becoming one of the interesting travel package you can try for yourself alone or when you are in a group of travel. It works for both sides and a surf camp in Morocco will even getting better for you to have fun if you are bringing your friends or family along.

Recommended best surf camp locations in Morocco

Best locations for surf camp in Morocco

Since the surf camp travel idea in Morocco is increasingly on a high demand, you may will need to know which are the best locations to start your surfing journey as beginner. And yes, it is truly recommended for the new born surfers out there even though the locations may also good for the advanced surfers.

1. Crocodile Surf Camp at Tamraght, Morocco

The interesting thing about this Morocco’s surf camp is that it is a perfect place to learn surfing for beginners as well as for those in a intermediate level.

Don’t be tricked by the name though! There’s no crocodiles around. The Tamraght area itself can be the most recommended place you wanted to be when its come to surfing.

The crocodile surf camp itself is also providing you the vary accommodation options. You can start by booking the single room, double and up to 3 bedrooms with the security will be stand by for 24hrs.

For this surf camp itself, there are two main classes prepared for the beginners and the intermediate lessons. Feel free to choose in what level are you in surfing.

2. The Magic Bay Surf Camp at Imsouane, Agadir

If you want to experience the surf lessons as well as exploring the fishing village in your spare time when you are in Morocco, then The Magic Bay Surf Camp of Imsouane at Agadir is where you are heading to.

This is one of the best surf camp Morocco where the cozy house as your accommodation located in just one minute form the closest beach and 5 minutes to the bay as the main spot for surfing in the area.

The village is also located at the Atlantic coast so when you will be there, you may have more experiences to enjoy and stories to tell.

Besides at the Imsouane beach to start your surf lesson, there is also another one surf spot closes to it called as the Cathedral that has been a good spot for all level of surfing abilities.

3. Dakhla Lagoon Surf Camp at Dakhla, Oued Eddahab

There is an unique thing about this surf camp in Dakhla that can be impossible for the other surf spots in the world. It is about the location itself why I am recommending you to experience this surf camp in Morocco and why this can also be the first spot for your surfing lesson.

The unique aspect I am talking about the Dakhla Lagoon Surf Camp is it is located between the desert, lagoon and the ocean. How many chances for the other surf spots will have such uniqueness?

Should You Rent Your Property to a Pet Owner?

Renting out our property is one of the best investing strategies to take since you will get monthly payment steadily. However, it is not always as easy as it looks. One of the biggest challenges in renting out your property is choosing the right tenants. It is not always about how on time a tenant can pay every month but also how they take care of your property and follow your rules as a landlord. Allowing a pet to be in a rental property is quite rare. Most landlords prohibit tenants to bring any pet into the property due to various reasons. However, the trend of owning a pet is undeniable. Lots more people like having a pet.

Benefits of renting property to pet owners

Since the number of people owning pets keeps increasing, lots more landlords are more flexible about pet restriction in rental property. However, it is not a must. As a landlord, you can just keep your rules of no pet allowed in the property you own. However, there are also benefits by allowing your tenants to live with their pets such as:

  • According to recent studies, pet-friendly properties rent faster. This makes sense since lots more people like having pets. It means the number of tenants who expect for pet-friendly housing is increasing as well. It means that you have better chance to rent out your property faster if you allow your tenants to bring in their pets.
  • Tenants owning pets are more willing to pay more rent as long as their pets are safe in the property. This means you have more chance to gain higher income than regular if you rent your property to pets owning tenants.
  • Tenants with pets tend to hold longer lease. It is known that it is still rare to find pet-friendly property. Therefore, tenants will be happier to hold longer lease in the place where they can live happily with their pets with no worry instead of searching for new place. Thus, you don’t have to experience vacancy for long if you have tenants with pets.
  • Renting out your property to pets owners means you can save your marketing budget. You can cut your advertising project since your pet owning tenants are more than willing to hold the lease longer.
  • Pet owning tenants can make better tenants than non-owning pets ones. Pet owners know exactly that it is hard to find pet-friendly housing. Thus, they choose to follow the rules so they don’t have to find another place to rent. Besides, pet owners tend to like everything organized and caring.
  • Pet owners consider their pet as part of family. Thus, they will make sure its hygiene, health, cleanliness, and entertainment. They tend to be more socially responsible due to their care for their pet. This way, you can avoid having problems with hidden pets that often happen when you own non-pet rental property to rent. This can cause you headache because you have to deal with it.