Dealing With Various Customer Service Issues

Customer service is one of the most important factors for business because it determine the customer’s satisfaction. It may sounds so simple but issues regarding to customer service is varied and can be complicated. Providing excellent service is a must but the goal is not so easy achieve. Sometimes, the problem lies on the way we provide customer service and sometime it’s on the demand of the customers themselves. What we can do as business owners is that to plan everything thoroughly to give the best service.

Dealing With Various Customer Service Issues

Anticipating customer service issues

While providing customer service, it is highly possible to encounter various issues that can be simple or tricky. If you cannot deal with the situation, your business at risk to fallout. Therefore, anticipating and dealing with customer service issues should be prioritized. Here are some tips to do it.

Be compassionate and emotionally intelligent

These are the qualities you need to handle tricky situation regarding to the customer service. It is a must for customer service reps to try to understand what customers’ need as well as frustrations. However, showing empathy is just as important. It is essential to ensure customers that they are cared for and their problems are being taken to fix.

See what the customers needs

Gain more understanding from customers by delivering a set of expectation. For example, you offer some solutions for their problems. Tell them when they will hear from you or how they can call you back. Sometimes, the problem cannot be fixed right away. Being clear of the expectations is a must to ensure them that they are not neglected.

Be more responsive and communicative

Dealing With Various Customer Service Issues

Be more responsive and communicative while listening to customer’s rants or frustrations. Every problem must have its root. Instead of interrupting your customers, you can listen to them attentively to understand where the problem lies. Then you can ask some questions to make everything clearer so you know what steps to take. 

Remember that consumers are human, too

Deliver a strong sense of humanity while dealing with customer service issues. Remember that your customers want the real human to go to when they face a problem. By delivering strong humanity, you can show the real empathy to your customers. It is easier to build trust between each other as well.

Be resourceful

Your customers come from different background and needs. Thus, their problems might be varied from time to time. However, it is almost impossible to know the answer of every question. However, it is bad to not offer anything just because you don’t know how to fix their problems. Instead, you can promise them to find the answer even if it is not right away. You have team that can work together to solve the problems.

Be kind and don’t act too fast

Showing your kindness is important because your customers want to be understood. Try to be more patient even if it is not your first customer to pour their frustrations on you. Take time to listen and empathize then offer the solutions clearly and patiently.

The New Normal at Bali Family Resort You Should Know

We all deserve a break from the pandemic that has been forcing us to stay at home and refrain from going out. All the time being restricted in close proximity with children, spouse, and other family members for a long time will eventually take its toll—especially when the quarantine stress is involved. You need a gateway and taking a short staycation at Bali family resort seems like a good idea. Hotels and resorts are now preparing to embrace the “New Normal” health and safety guidelines for traveling. Many are offering stay deals and other promotions to attract local holidaymakers just for a change of scenery. This is absolutely good news for us who used to travel a lot and have been longing for a quick pandemic-escape that we so desperately need.

The New Normal at Bali Family Resort You Should Know

But before you book a pampering break on your favourite Bali family resort, here’s some new normal rules you should know.

Online Book Your Bali Family Resort to Minimise Direct Contact

The virus spread the quickest by direct contact and resorts are working ways to avoid this. In efforts of lessening the risk, online booking becomes the most favorable options than direct booking. Online booking and payment allow guests to have very minimal contacts with resorts’ staff.

Maximizing Mobile Technologies for Smallest Things

Another way to maximize the use of your phone. There will be no more flipping through beautifully designed menu books. Instead, you’ll need to scan some barcodes to access a digital menu—both in the restaurant or other facilities. More things in the Bali family resort are digitized and made accessible from a mobile phone. So, it’s best to download some dependable barcode reader apps on your phone before going!

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Standard Body Temp Checking and Sanitising

here’s some new normal rules you should know

Just like at any other public place right now, you will get your body temperature checked before stepping into the resort. Likewise, you will be asked to clean your hands with hand sanitizer (provided) and probably disinfect your shoes with provided disinfectant.

Health Declarations

Resorts rarely ask guests to provide a non-reactive rapid test or negative PCR test before booking a room. However, you will probably be asked to fill up a health declaration upon arrival in the resort. Not all resort do this–it depends on the resort’s policy. 

Physical Distancing with Strangers at the Bali Family Resort

The New Normal at Bali Family Resort You Should Know

 At all places in the resort, you need to observe physical distancing with other guests and staff. Follow the floor markers at the lift, restaurants, and other public areas.  

Turndown Service is Discouraged, Maintain Your Own Room

Again, not all resorts dismiss the turndown services. Your favourite Bali family resort probably still provide the service. However, turndown service is generally discouraged during the pandemic times, and guests better not expect it. It’s time to fold your own bed covers and wash your own coffee cups. 

Take Your Customer Service To Another Level

It is already known that customer service is one of the key factors that makes customer keep coming back. Great products are valued but five star customer service is also critical. Running a business means you need to pay extra attention to what your customers need. It is not only about what product hey need but how you deliver it. 

Quality customer service to boost your business

It is often that we receive quality service in a five star hotel or restaurants. The employees work in particular protocol to ensure customers come first. However, even small business can implement quality customer service and make it as basic. Here are how you can deliver high quality customer service and boost your business:

Find something that can be used to customize to your customers need. You don’t have to ask directly what your they need. If you are attentive and listen to them enough, you can predict what they might need the most. Even if it’s something simple, it might be meaningful for your customers. It doesn’t have to be something costly. 

It is highly possible that you receive a returning customer in your business place. It is something you should not take for granted, in fact, do something that can make them feel special. When you are aware of a customer returning and buy your product or service, make sure to show that you remember them. Use your previous knowledge on them to make more interesting interaction every time they return. If your customers previously brought their cat, you can ask about the cat for a small talk. 

If you find your customer return after a very long time, show them how they are being missed. When you acknowledge their absence, they will feel appreciated even more. 

It is important to not talk about other customers or complaint about other customers in front of a customer you are currently served. In fact, don’t bring a story about how you suffer all day because of your work or other customers. It will be a mood breaker. Focus on your current customer and make the time of you together as valuable as possible.

Always try to see from the perspective of your customer when you serve them. You might have handled the same case hundred times before and got tired of it. However, your customers don’t know that. Therefore, you still have to keep your attitude fresh. You can see the example of how flight attendants give instructions of the safety measure before the flight. Most of them always look fresh and cheery like it is their first time doing so.

Be genuine when serving your customers. It might be hard to stay so after handling difficult customers. However, remember that when you serve them well and help them solve their problem or fill their need, there is an immeasurable satisfaction within yourself. That is your energy booster. Quality customer service is also a long-term investment for your business. 

Cheap Seminyak villas 1 bedroom, Perfect for long stay foreigner

What do you need to prepare when working away from your home country or city? Accommodation? Transportation? If you are a foreigner and work in a foreign company, it is possible to get transportation facilities. You only need to find a place to stay temporarily while working in Bali. Most foreigners choose a comfortable temporary place to feel at home. Bali is not only popular for its spectacular and exciting views but also popular with a row of luxury villas. Seminyak villas which are currently a favorite for foreigners, both temporary residence for a vacation or long term for ex-pats? Is the villa right for travelers and ex-pats?

Seminyak villas 1 bedroom with a private pool | villabalisale

Seminyak villas 1 bedroom with affordable price

Why Seminyak? Well, if you ask popular areas in Bali for foreigners, the answer is Seminyak. All can be obtained easily in Seminyak, from cheap restaurants to international standards. bars that offer a lot of discounts, cheap to luxury hotels, even cheap to expensive rows of villas can be easily found, of course, tailored to the budget and needs of travelers and ex-pats.

Seminyak villas 1 bedroom can be the right choice if you are solo traveling for a long vacation. The choice of 1 bedroom villa is also suitable for ex-pats who don’t bring their families with them. Compared to renting a hotel room for the long term, Seminyak villas 1 bedroom rental prices will definitely be cheaper.

What do the Seminyak villas 1 bedroom offer so that it is more fun than a hotel room? If in your hotel you have to have various facilities such as a swimming pool, internet connection, and others, you have everything in the villa. Don’t need various internet connections and complain because the connection is slow. The villa not only offers the freedom to use all facilities without variety but also privacy. You do not need to worry about other people’s views when sunbathing.

What are the advantages that you can get when living in Seminyak villas? You will not be bored and keep trying to do many things like cooking, gardening, and others. Make the villa more comfortable atmosphere when you occupy it. Bringing a few coworkers to a party on a weekend would be perfect.

When it comes to the need for comfort away from your hometown, villas in Bali offer the perfection of your days. It is best to seek recommendations through experienced ex-pats living in Bali. Some agents can also be very helpful in all your needs and documents that you need when renting Seminyak 1 bedroom villas fast.

Who doesn’t want to enjoy the best days on the Island of the Gods? Work and enjoy the beauty of the beach, the rice fields, and the friendliness of the locals. This is the reason why many foreigners like Bali more than their home country. In fact, they are willing to leave the country to settle in Bali.

Setting Yourself Up For Success By Being More Productive 

No matter how promising your business is, there are times when it is too stressful for you to handle. It is indeed stressful to own and run your own business. The moments when you feel more and more stress instead of motivated, those are when you doubt yourself even more. As the result, you will be less spirited to be productive. Those moments are common for every entrepreneurs and business owners. However, they should not become habits because those what can hold you back from achieving success. 

How to set yourself up for success

productivity

Sometimes, daily tasks overwhelm you to the point you are struggling to keep yourself together. There are mental burdens that can take a toll on you. Thus, it is important to deal with stressful things and set yourself to be more productive. You can do it by establishing positive habits on daily basis.

Organize your tasks for the week on Sunday evening. It can help you to be more prepared when Monday morning hits. You can plan your weekly to-do-list during lazy Sunday evening so that you don’t rush everything. You can organize your schedule with positive mood. It is a great way to reduce the stress. You know what you are going to do and you know what to do firsts right when Monday morning arrives. 

Managing stress

Stress is one of the most common trigger in productivity. When you are stressed over your personal or professional reasons, it is easier to get less productive. Therefore, you need to get rid of the stress first before building your motivation to stay productive. One of the most effective ways to remove stress is meditation. It doesn’t have to take up your time. You can meditate for 10 to 15 minutes every morning while listening to peaceful and soothing voice or music. 

Be realistic in setting up tasks

Schedule your day as wise as possible. Instead of trying to accomplish many tasks in day, it is better to identify no more than three tasks you must complete that day. This is how you know what to prioritize. This is an effective way to avoid getting sidetracked. This can maintain your productivity because you are more focused and the main tasks are accomplished. 

Stay realistic of your day-to-day expectation. If you set your expectation too high, you will feel burdened even before the day starts. Thus, make sure to focus on the three priority you need to get done first. You can use small tasks as a filler between the larger tasks. By focusing on what’s the most important, you will stay on track. 

More things to read: How to Find Eco-Friendly Interior Design Furniture in Yogyakarta

Your health determines so much

Physical wellness is as important especially when you own and run a business. Many tasks to accomplish should be balance by healthy body and mind. A workout do wonders to your body. It can help you to stay fit and healthy in the long run. It can also help reduce hormones that cause stress. Also, you can try to maintain a positive outlook since it is empowering and motivating. 

How to Find Eco-Friendly Interior Design Furniture in Yogyakarta

Interior as your living space is a huge way to kickstart a more mindful lifestyle. You’re probably more inclined than ever to find interior furniture Yogyakarta now that you’re stuck at home and have to spend a great deal of time indoor. It’s a good time as any to plan; and what better way to refurbish the look of your home by going for what’s good for mother earth?

Interior Furniture Yogyakarta locally sourced materials 

interior furniture yogyakarta

When it comes to eco-friendly interior furniture, people often think of nothing beyond the materials of the furniture itself, while in fact, there are numerous factors to your furniture becoming sustainable. The journey your pieces of furniture undergo is a huge consideration. Carbon footprint left by furniture import, as well as the energy the transportation process spends to get your pieces to your place is sometimes overlooked. 

Yogyakarta is close to many areas that produce timber of the finest quality, so in this regard, you don’t need to even consider exporting costly materials, unless you have a very good reason for it. 

Sustainable materials for your home furniture 

yogyakarta indoor furniture

What makes a furniture or home fixture sustainable? This definition can range from person to person. So what you need to do first is to define what makes your space sustainable before looking for the brands or labels boasting their eco-friendly interior furniture in yogyakarta because the phrase can mean anything these days, especially as such labels are hardly regulated (much less reinforced) in Indonesia. 

What you’d want to look for in general:  

  • Locally sourced materials 
  • Recycled materials 
  • Natural, organic materials 

Specific materials known to be sustainable: 

  • Cork 
  • Recycled glass 
  • Reclaimed wood 

Hire interior designers specialized in eco-friendly homes

toko mebel jogja

What better way to design an eco-friendly space and pick sustainable, stylish interior furniture Yogyakarta than to entrust the job to a professional? An interior designer doesn’t just tell you which piece to buy or where to put your sofa; they give you insights of their creative knowledge as well as the resources on their disposal to give you the best possible work for your house. If there’s anyone who have more experience and have spent longer time wrestling with what customers thought sustainable, it’s an interior designer. 

Some thought it may be costly to hire them. But having someone experienced understand your ideas and work with you to create the home of your dreams not only cut the headache, but also cut the time and the costs that come with it. It’s a worthy investment to consider. 

Research trustworthy furniture manufacturers 

home furniture in yogyakarta

You’ll be able to overlook this process entirely with the help of a trusted interior designer at your disposal. Furniture suppliers are often the key to obtaining quality eco-friendly pieces. But be wary of people smacking the “sustainable” label on their brand without a backing. Look up their company, where they source their furniture Yogyakarta materials, what’s their process, and so forth. 

Focusing Your Leadership On The Teamwork

Leading a team to run your business is challenging but also rewarding. There are many learning opportunities you can gain by stepping up into entrepreneurship. It is more than jus gaining profit because there are life lessons that will be valuable for your life in the long run. Leadership itself is one of the most important qualities you should develop when you run a business. Your business cannot just work on its own. It needs you to work and move forward. However, you also need other people to help you reach your business goals. Even if you are the single founder, you still have to build a team to give you necessary supports. 

Why leading a business should focus on teamwork

Leadership involves various qualities you have to lead the others using various approaches that will help boost the team’s motivation, teamwork, passion, and productivity. However, being a leader of your team when running a business should not make you have superiority complex. Focusing on the teamwork is one of the keys for successful team and business. Why?

Individual talents and skills are important to help boost your business. However, team is stronger than individual. The success of a business comes from collective effort made by every member of the team from the senior to the junior ones. It is important to think of ‘we’ when it comes to building a solid team for your business. It has deeper meaning to the relationships within the team. It can create strong bond and connection. Thus, make sure to apply workforce that focus on maximizing the potential of the team instead of individual. 

Teamwork is essential in leadership especially in entrepreneurship because there is an empowerment quality to it. You can take on challenges within your team to build a sense of responsibility and accountability. This kind of empowerment will make significant changes to the success of the team. It also helps develop their mentality to become stronger. This kind of empowerment should be provided through healthy, positive environment within the workplace itself. It is because the workplace is the base of everything being done and accomplished. 

Your leadership quality and perspective also influence the flow of your team. You can choose particular approach that you think fit the best with the way your team work. Not every leadership perspective is suitable to build solid teamwork. Thus, you need to get to know more of your team members to know what works the best for them. This way, you will be able to choose strategies that can boost every potential of the members resulted in collective success. 

Encourage and promote selfless acts within your workplace. Remember that teamwork means you should put aside your ego for the better of the team. Selfish act can ruin the dynamic of the team. Competitive edge is still important to build. However, it is supposed to motivate the member not to destroy each other. You can do it by making yourself available to your team members, always ready to give feedback, and listen to their thoughts. 

Bali Villas, Where You Find Rejuvenate Body and Healing During Holidays

When you need time to rest and leave the bustle of the office, a vacation is a right and perfect destination. For a quiet and comfortable place, you should not neglect a visit to Bali. Millions of world travelers have recognized that Bali is a piece of heaven on earth that must be visited. The warm climate, many historic sites, sacred temples, culture, and traditions bring travelers on a unique holiday and experience. Another fact is, many therapists recommend a visit to Bali for the restoration of body and soul. The ideal accommodation for peace of mind is certainly not a hectic area but more private. Comfortable, quiet and privacy is certainly no other, Bali villas.

Bali Villas, Where You Find Rejuvenate Body and Healing During Holidays

Privacy, the best aspect of Bali villas

The privacy offered by each villa cannot be described in words. You will find a different atmosphere when you set foot in the villa. You must really live in Bali villas and experience real peace. What is not more pleasant when the need for calm in a luxurious and comfortable villa? Villas are no longer expensive accommodations to be avoided by travelers.

More and more tourist accommodation needs in Bali bring investors more aggressively to build pure Bali villas for rent purposes. Even more and more foreigners are looking for Bali villas for vacation accommodation for several months. Don’t even think about staying at a hotel when you come on vacation with your family. You will not get full privacy. What you pay is a room with hundreds of dollars and requires you to share public facilities with other guests.

Bali villas bring you a real experience with the locals. This tropical island is known for its traditions and culture that are very thick. Most villas are close to where the locals live. Tourists can see the activities of local residents up close, which certainly provides its own unique experience. There are many good Bali villas location offerings with beach views to rice fields.

When you feel that Seminyak, Kuta or Sanur areas don’t provide enough peace for a vacation, the Ubud area is the perfect alternative choice to find peace. Ubud is considered the cultural pulse of the Balinese people with charming rice fields, flowing rivers and the cool air.

The point is, wherever the Bali villas area you choose, everything will give you peace, comfort, and perfect privacy. Research shows that through visuals and sounds, both by enjoying the view of the calm rice fields or the sound of the waves is the right choice for relaxation therapy of the mind. But make sure the villa you choose is away from the crowd and provides stunning views and atmosphere.

The Benefits of Being A Single Founder for Your Business

There are many options in how you run your business. You can start a business by yourself or having someone beside you as a co-founder. Both options have their own pros and cons. When you choose to have another co-founder to work with you in running your business, you can share business responsibilities, costs, stress, etc. You have someone you can rely on who truly understand you on a the same level because they work with you. With the same work environment, you also experience similar things and problems. Therefore, you have someone who are not there to console you but to share opinions and solve problems together. What about going solo?

Being a single founder to run a business

Having a co-founder brings you many benefits. However, being a single founder doesn’t mean you have less benefits. There are also positive impacts you can have when you decide to start and run your own business by yourself, such as:

Avoiding unnecessary conflicts

By going solo in running a business, you can avoid unnecessary drama and conflict. You must have heard about how co-founders fighting off each other due to many reasons such as finding solution, splitting profit, etc. Disagreement in opinion can lead to conflict which can affect the flow of your business. You also don’t have to deal with another person’s mood swing or ego. You can focus more on things to help you grow your business better. 

casual meeting business

It’s faster

You can move faster by being a single founder because you don’t have to consult with another person. When you have a co-founder working together with you, every decision you are going to make should pass through a discussion. You have to make sure that you have mutual agreement before making any decision that involve your business. This makes your business goes slower at some point because you cannot make fast decision on your own. Meanwhile, you can decide things by yourself as efficient as possible when you are a single founder. 

Also read:

Make your business as unique as you

By being a single founder, you can run your business with a flow that fits your personal style. You don’t have to make adjustment to make it suitable with another individual’s personal style. You get to establish your own culture and values of your business. In addition, you don’t have to share the vision with another person. You have one vision for your business to run. Your business will have clearer direction to head to. Disagreement in vision can lead to disruption to your business in general. 

Equity

Since you are the only one who own and run the business, the equity is 100% yours. You don’t have to think about how to split the profit and whatsoever with another founder. There is no need to think about how and who to give the equity to when the founder is very clear, it is you. There is also no decision that needs to make to decide the amount of money you can have.

Catering Denpasar Finger Food Menu Ideas

Menu ideas to ask your Denpasar catering to provide can be something real tricky to deal with. If you’d like to present authentic Indonesian food to your guests, how will you engineer and plan out your menu? Do you have the main dishes in mind yet? How will you present the side dishes that will compliment your chosen main dishes? 

menu catering bali

Indonesian food is actually pretty versatile when it comes to its presentation. The cuisine has all sorts of tastes that will satisfy pretty much everyone’s palates, whatever your preference is. Here are some ideas; they’re the ultimate favorites when it comes to finger food. 

Denpasar catering feature the local taste: Sate Lilit 

When it comes to satay presented by Bali caterer of course you have to go for Sate Lilit! It’s an authentic Balinese food that’s absolutely delicious and well-loved by both locals and non-locals. This dish is a bit unlike other satays that you’re probably familiar with. Instead of small chops of meat being skewered, sate lilt is finely minced meat, seasoned to the point that the flavor gets absorbed deep into the morsel, and then wound around bamboo or lemongrass sticks. Absolutely delectable. 

denpasar catering delicious sate lilit

Satays are great options for finger food in general. And they’re simply brilliant whether your food theme is Asian or a mix of everything else. You just can’t go wrong with it. 

Other variants of Indonesian satays:

  • Padang satay (sate warung Padang), most commonly use lamb. The dish originated from the same region that produces Rendang. 
  • Chicken satay with peanut sauce 
  • Pork satay with soy glazing 
  • Various Indonesian beef satay 

Make sure that you always consult professional Denpasar catering that will deliver brilliant satay menu your guests wouldn’t easily forget. 

menu catering indonesian sambal varities

Don’t forget the sambal dips!

There are an abundance of Indonesian sambals that are perfect for dips and as a condiment. Create a unique snacking experience for your guests using the rich taste of the sambal. You can dip virtually anything here as the highlight is the delicious sambal itself. Pick whatever you want from siomay, bakso to chicken nuggets; you just can’t go wrong with it. 

Have a classic fish n chips in your catering Bali menu 

Aside from local specialties like the delightful satays and sambals, having an easy fish n chips as your finger food menu definitely wouldn’t hurt. Not only are they easy to prepare, virtually everyone could eat it; if only for the fact that they would be familiar with the menu. 

Also read:

Menu catering: Small pizzas are a charm

Here’s something that everyone will love and enjoy. Have a small pizza stand tucked in the corner of the snacking section! Have the classic margarita; or have some creamy tuna and cheese. Want small pizzas with some Indonesian touch? Get a Bali catering company that cater to what you fancy. I’ve had a delicious pizza with sambal pedas manis. Worth a try!

menu catering bali party friendly pizza

Always consult your catering Denpasar

Having a variety of finger food as a snack for your guests and yourself to enjoy is undoubtedly a delight. But ultimately, you’re going to need to consider the concept and the theme of your catered event. Your Denpasar caterers are the ones that you should be able to rely on when it comes to consulting menu choices and what they can improvise to meet your requests.