The Little Things That Matter For Your Customers

There are so many little things in life that can make big differences. Sometimes, your happiness is not about achieving something big but those little things that feel truly relatable to you. In business, it is also the same. Sometimes what your customers appreciate most is not something grande but more like the little actions you do for them. 

When one small action is done alone, it may not seem significant. But when you combine a series of small actions, they may transform your customers’ experience to another level. And that’s why you should start paying attention to detail when it comes to your customers. And here are the little things that matters for your customers to improve their buying experience with you:

Creating a memorable, impressive experience

You don’t have to go all beyond creating luxurious package of your products to make your customer happy with what they buy from you. You can instead pay attention to small detail especially to your interaction with your customers. Make a stronger impression in doing so. For example, personalize your email to customers so they know that you talk to them and offer things that they personally needed. You can also do it by sending a customized packaging that is used to deliver your products to your customers. 

Personalization is one of the most important point in improving customer’s experience. It is often forgotten by many companies who only chase spectacular sales. Personalization can do wonder to make customers feel appreciated, special, and happy in general. They feel like they are being noticed by the brand they like and that they are provided with what they truly need with compassion. 

To make personalization easier, you can track your customers using advanced analytic tools so you know your customer’s buying pattern and behavior. Many retailers have used this method in order to personalize their offer to their customers. For example, they send personalized coupons for the items an individual buys most often because they have gained the information from the tool they used. 

Minimizing errors

Mistakes happens in every part of our life including in business industry. However, making multiple errors is not something to be excused of. Instead, it is something that needs to be fixed. If you find so many errors in your business, especially with your customers or employees, you may need to fix some areas, but especially in communication area. Therefore, it is important to establish effective communication in your organization. It is also essential that you encourage attention to detail in maintaining effective communication. You can do it by ensuring appointing who is accountable for specific part of the project. Hence, everyone can work efficiently and smoothly. 

You need to encourage your employees to also pay attention to small details. To make it easier for them to understand how to do it, set an example of how you communicate with them, what tone you use both to employees and customers, etc. Effective communication can be established if it is done regularly so everyone understand their own responsibilities.

Sailing Tour with Boat Charter Komodo

Tired of the same holidays? Komodo cruise can be a vacation option that will not be boring. Stay on the boat for days, enjoy various dive and snorkel spots, and enjoy the spectacular natural scenery. Your adventure starts from Labuan Bajo, with a choice of Komodo boat charters that you can adjust to your budget. Boat charter Komodo for a day excursion or a multi-day overnight begins in Labuan Bajo and ends in Komodo National Park and its environs. 

Sailing Tour with Boat Charter Komodo

What is the minimum boat charter Komodo?

Usually, Komodo boat charter providers offer different options. For the boat rental itself, you can choose sharing cost or private charter. Price? For the two types of holidays above, the price will certainly be very different. Sharing cost means that you join other groups at an affordable price. As for the Komodo private boat charter, you control the entire ship for a vacation with family or friends.

A private yacht charter Komodo gives you a unique perspective of Komodo Island that you can’t get any other way. The chance to float through hidden bays and visit one of Indonesia’s rare pink beaches. The result of thousands of years of coral debris mingled into the sands creating these shorelines.

But that’s far from the end of Komodo’s natural wonders, as the island is home to some of the world’s most diverse underwater settings. Dolphins skim the water-air boundary, as Manta Rays and six shark species glide serenely beneath them over hundreds of coral types. The presence of so many massive predators can only signify one thing: there is a lot of fish for them to eat.

When you’re cruising Komodo on an extended overnight charter, you’ll see that there are thousands of anchoring spots and hundreds of dive sites ideal for all kinds of divers, from anxious snorkelers to experienced scuba divers. There are sheer coral walls that plummet into the deep reefs that built up overages, as well as river estuaries where dugongs are known to feed.

The waters around Komodo are also a fantastic spot to look for whale signs, as well as five of the six ocean-going species of sea turtle, which means you may never want to leave.

Komodo Liveaboard Destinations

Discover a real-life Jurassic Park, complete with dragons roaming the lands and an underwater frontier setting the stage for some of the world’s most thrilling diving.

Komodo Island, nature’s adventure theme park, takes you into the wild. Take in the breathtaking scenery, abundant marine life, and the feeling that you’ve arrived in a beautiful location where time has stood still.

Make Humbleness A Norm In Building Your Business

Sometimes, it is unimaginable to know that some of the biggest and greatest businesses come from humble beginnings, such as Apple or Amazon. I is because you see the big scale and greatness today, making it hard to imagine how humble they were in their beginning. However, humbleness one of the keys to success. In fact, it should be a norm in business rather than exception. There is a reason why humble starts can contribute significantly to major success in business. 

The importance of humbleness in business

You can see that many of the most successful brands today had humble beginnings which play huge role in their success in building their big empire. Humbleness is not a weakness in business. It is something that can help you reach the success you expect, here is how:

Humbleness keeps cost manageable

Many successful founders understand that maintaining positive cash flow helps them learn valuable principles not only for the present but also for the future when they scale their business later. Hence, they put more effort to keep their cost manageable by reducing expenses during those early stages when every penny truly matters. Many successful founders even started their business in their own garage or any other unassuming places instead of flashy buildings. They tried hard to not let their eyes bigger than their stomach because it would help them avoid spending far more than what their new business could actually afford. 

Focus more on what matters most for long-term’s success 

By reducing unnecessary expenses, successful founders are able to focus more on what truly matters for long term’s success. Cutting out unnecessary expenses is a great way to eliminate distractions that often come especially in the beginning of business. You won’t think of buying unnecessary flashy sofa for your workspace or throw an office party. You will focus your attention on fine-tuning your strategies so you make the best decision for your business by being as productive as possible. 

With limited resources, you are also getting better at sorting out the best strategies knowledge of the industry. You are forced to take a deep dive into learning skills and strategies that will have the greatest impact on your business’s growth. It also means that humbleness as foundation of growing business can help develop discipline. 

Humbleness helps reset expectation

When you grow your business with humble beginning, it requires you to reset your expectations. Or at least adapt the way you work so you can deal with unusual circumstances due to lack of resources. It teaches you flexibility as well as other valuable leadership lessons along the way. Your mindset will become more flexible to use what you have to create the most positive outcomes. 

You will be trained to act with agility to adapt with any situation. It also means that you will be better equipped with the ability to pivot anytime the situation requires. With humble beginning, stronger work environment is created where everyone feels valued while trying their best to reach the goals.

Scuba Diving Komodo Island and Discovering Amazing Dive Sites

You have two alternatives for scuba diving Komodo island: you can join a group and choose from one of the several dive companies on the island, or you can stay on a liveaboard and snorkel from there. Komodo island is one of the world’s most recognized dive destinations. Known mostly for its manta ray population, it earns its name not just for the majestic rays, but also for the abundance of marine life and massive coral communities. The best way to see all of the Komodo dive sites is to embark on a liveaboard for at least 3 days (but preferably 7) to go to the more remote dive sites that aren’t accessible from the main island of Labuan Bajo.

Scuba Diving Komodo Island and Discovering Amazing Dive Sites

Best scuba diving Komodo sites

Batu Bolong

Now, don’t take our word for it, but this could be the nicest dive location ever. With corals stretching as far as the eye can see, we doubt you’ve ever seen so much color – or so many turtles – on a dive. Another advantage of Batu Bolong is that the current is moderate and the depth is shallow, making it an underwater photographers’ paradise when the light is good. Sharks, turtles, rays, and pretty much anything else can be found at any moment. GO RIGHT NOW!

Manta Alley

Have you seen enough manta rays? Or, even worse, haven’t been able to find them yet? Then let’s go to Manta Alley! Enjoy this shallow dive with a high likelihood of seeing mantas, turtles, and possibly even a shark. Perhaps even a free dive on this one? When a manta comes to say hello, it’s an experience like no other! Please keep in mind that the water here can be cold and turbulent, making access to this place not always viable.

Taka Makassar

If you’re looking for the elusive manta rays, here is the place to go! Expect manta rays swooping by, turtles pursuing them, and corals swinging quietly underneath you at this dive spot. Then there’s the possibility of encountering sharks, eagle rays, morays, and clownfish. Basically, you’ll want to place Taka Makassar at the top of your bucket list!

Gili Lawa

This is a dry savanna island. Uninhabited, and a herd of deers can be seen playing on the beach in the afternoon. Climb to the top of the hill for a spectacular panoramic view of the sunset or sunrise. Climbing takes roughly an hour. Before sunset, if you’re lucky, you might see a herd of dolphins playing on the beach.

A night diving Komodo island is a must-do! Visit Gili Lawa to see the bioluminescence in all its grandeur, even with the tiniest of touches. Squids, octopuses, sharks, and rays are all possible sightings. Get your dive torch ready, because you’re in for a show!

Read Also: Komodo Tour, Unique Experience with Ancient Animals

The Importance Of Your Company’s Online Visibility To Success

To run your business successfully, you need to pick the right strategy to make your brand standout from the competition. It is not only a brand that shows who you are at one point in time but also who you aspire to be. Your brand is what can connect you with your customers. However, keep in mind that branding is not only about choosing the best logo, making pretty website, or make flashy campaign. Those factors are important to help you build your brand but the most important thing is about telling the truth about your company and remaining true to that. 

the roles of your company’s online visibility to success

When it comes to branding, the most important factors to implement is honesty. It is the thing that your customers will love about your brand the most. With honesty comes trust that will be the reason they are loyal to you. It is important that your brand is not the representation of problem solver but also of authenticity and transparency. In this case, your company’s online visibility plays huge roles in deciding your success. 

Being online is essential because it is where customers spend most of their times on daily. Hence, it is the best place for you to build your brand’s online presence. Hence, be strategic about it so that your customers will be attracted to get to know your brand better. You can do it by considering these three important things:

Website

Before any social media, website was the only online platform many brands use to build their visibility. It is where many companies put their best at their marketing strategy. Today, there are many social media platforms where you can reach out to larger audience. However, keep in mind that website is still your main workhouse. Customers who want more information will visit your company’s website. Hence, it is strongly recommended that you improve your website through its contents and functionality. Make sure it is easy to access and have various aspects your customers might need. 

Review

Reviews from customers are valuable data you need to improve your business. In the past, business relied on word-to-mouth marketing strategy. Today, reviews are the same thing because customers usually read the reviews before deciding on their purchase. Hence, encourage your customers to review your brand. It is normal to find few poor reviews. However, do not ignore those but reach out to those customers so you can gather more information about what you can improve and how to help them solve the problem. 

Public relation

In business industry, PR is considered the best advertising money can’t buy. To keep up with today’s trend on digitalization, it is strongly recommended that you consider digital public relation to increase your brand’s online visibility. Digital PR can help in distinguishing your brand and provoking a sense of authenticity that can build customers’ trust. Implement your digital PR strategy with a goal of gaining their trust by increasing more positive online visibility across industry, mainstream, and nice platforms.

Komodo Tour, Unique Experience with Ancient Animals

Most people are lazy to join the Komodo tour because they have to follow all the schedules from the operator. Limited time and no freedom to do private activities. In fact, the Komodo Rinca tour offer tourists the freedom to explore throughout the Komodo National Park area. Tourists are free to determine the itinerary according to their holiday time. 

Komodo rinca tour

Komodo Tour for solo traveling

Have you ever tried solo travel? Apparently, solo traveling has many benefits such as forcing you to get out of your safe zone, making you confident, independent, more appreciative of small things, and many other benefits. A Komodo tour can be the best option for your solo traveling choice.

You can start the Komodo island tours from Bali. You can take advantage of the time before heading to Komodo National Park by traveling solo in Bali. It will definitely be very fun. After traveling from Bali, you can go to Labuan Bajo with 2 options, by plane or ferry from Benoa port. If you have a lot of time off, the option of using the ferry can be a fun experience. 

If your free time is limited, you should use a plane to go to Labuan Bajo. In Labuan Bajo, there will be many Komodo island tour operators who are ready to help you cruise to Komodo National Park. Usually, they offer sharing costs for trips to Komodo Island and its surroundings at an affordable price.

But you should look for a Komodo tour when you are in Bali. At least, you can find out the schedule and facilities that you will get during the cruise. You can also find out the destination of the destination spot that you will visit. Solo traveling to Komodo Island will certainly be a unique and fun experience. 

Private Komodo island tours 

private komodo tour

Private tour option of course if you go with friends or family. You can control the ship completely and freely enjoy the available facilities. Private Komodo island tour price will be more expensive if you compare it with sharing the cost. Private tours also allow tourists to choose the best destination spots to visit. The private boat facilities will be very luxurious and comfortable starting from the cabin, private bathroom, sundeck, open dining room, and more. It is also possible for you to get a Jacuzzi facility on board. The operator usually also prepares diving, snorkeling, and fishing equipment to meet your hobby needs. 

Komodo Island is a must on your Komodo island tour list. Meet and see firsthand the rare and only animals that only exist on the island of Komodo. Top Komodo Tours is always ready to serve tourists from planning an itinerary starting from destination spots to the availability of food during your cruise.

Good Habits To Foster Productivity In Your Team

As a leader, you want your business to grow significantly by fostering productivity of your team. However, you also want to create balance so they can have their freedom to with their workloads. And it is not something so easy to come up with. You need to find the right method to create the perfect balance that can be beneficial for everyone. 

Encourage your team to have these good habits

What you can do as a leader is to encourage your team to adopt good habits that can help them find that balance. Of course, it is also necessary for you to lead by example so your employees put you as a good role model. And here are several good habits you can encourage your team to foster their productivity, focus, and freedom in balance manner:

Self-learning

Encourage your team to self-learn so they can become more independent. Also, self-learning can help promote good and healthy relationship between the team. Encourage your team to go to the other team members first before coming to you when they face a problem. This way, they can reflect back on what they could do to get their work done. Let your employees figure out their problem on their own for self-learning. This helps them become more productive and focused. You may give them guidance from time to time when necessary.

Mindfulness

Encourage your team to adopt mindfulness in their daily work. It helps inspire better decision making while fostering productivity. Sometimes, making the fastest response or quick solution is not always the best option because it may result in poor outcomes due to lack of mindfulness and calculation. Hence, encourage your team to take their time and not react too emotionally whenever stressful situations come. When they stay mindful, they have clear mind and less pressure, making them able to find the best solution accordingly. 

Prioritize

Encourage your team to learn how to prioritize because it can also help them finding the perfect balance with their work. It is also beneficial to make them more productive because they don’t waste time doing something that won’t make significant result at the end of the day. Let them learn how to recognize and adjust their priorities. It helps them focus on things that truly matters. They will learn how to identify the structure and work more efficiently. 

Disconnect any disruption

Encourage your team to disconnect any disruption that potentially disrupt their focus at work such as turning off the phone at work. Replying a message can waste the time significantly, making them unable to to focus on their work because the messages may flood in instead. The urge to keep replying will be stronger each time they glance at their blinking phone. The less disruption, the more work they can do because they focus on things that matter at the time. You should lead by example in this matter by practicing the same habit at work. Together, you and your team will be able to work faster, more efficiently, and with fewer errors.

Behind the Beauty of the Komodo National Park Diving Spot

Komodo National Park never runs out of topics to discuss. For diving lovers, this area is an endless spot to explore. Komodo national park diving offers amazing and spectacular underwater charm. Thousands of colorful fish and coral reefs attract domestic and foreign diving lovers.

Komodo national park diving and its underwater currents

If you hear Komodo National Park, you will hear the underwater beauty and natural scenery. Unfortunately, diving lovers who usually dive in this spot do not provide information, about the currents in Komodo national park

The total area of this area is 1,817 square km which has a lot of dive spots for you to explore. Unfortunately, the world only hears good things about coral reefs and diverse marine life. Beginners who just have a diving certificate in Lombok and Bali, do not understand well how to save themselves from strong underwater currents information. Sometimes it will be very strong and have a twisting undercurrent.

Unpredictable currents are very high risk for novice divers. Beginners who just have a diving certificate in Lombok and Bali, do not understand well how to save themselves from strong underwater currents. The terrible thing is, underwater currents can suck divers deep into the ocean. 

Things you need to know

  • Don’t be too far from the guide
  • Memorizing hand signals
  • do not panic
  • Obey instructions

Immersed in enjoying the dives of the Komodo National Park and unknowingly being far within the range of the guide will be very dangerous. Changes in ocean currents are unpredictable. Strong currents can carry you without you knowing it

Dive spots in Komodo National Park Diving for Beginners

If you are a beginner diver, don’t be discouraged. There are many dive spots that are safe for beginners.

Crystal Bay

Crystal bay is a good alternative for beginner divers. This one spot area offers good visibility. You will find a row of unique marine life, damselfish, butterflyfish, trumpetfish, moray eels, and many more.

Sebayur Kecil

Sebayur Kecil is the best dive spot for beginners and for snorkeling lovers. This spot is protected from high tides where you can see fish species, boomies, crocodile fish, angelfish, trumpetfish, and many more.

 Sebalong Kecil

This spot is perfect for beginner divers. Divers can find all the marine life on this island. You can find whitetip reef sharks, frogfish, snapper, tuna and other species.

The Power Of Clients Referrals For Your Business

There are many tools and strategies you can use to make sure your business growth is flowing steadily. And one of the best things you can sue is clients referral. It is important to use from the beginning of your business. A referral for a client who had positive experiences will do wonder to your small business. Keep in mind that building a brand and raising awareness is not easy especially in the beginning. And client referral can be your powerful tool to move forward. 

How to ask for referrals from your clients?

One of the biggest hurdles of collecting client referral is how to ask the clients yourself. It sounds easy but not all clients are always open to give their referrals. Some of them may consider your attempt as pushy or awkward. Meanwhile, it needs to be as organic as possible so they give the most honest referrals that other future clients can rely on. And here are some tips for you:

Systematizing how you handle referral requests

It is easier for you to have client referrals if you do it systematically. For example, you may consider conducting a quarterly audit with clients to ask for their feedback on where you can improve and review what is working. Make sure to highlight all important points such as the improvement of that have been made regarding to your services and offerings. This kind of personalized audit shows how much you care for your clients, making them feel appreciated and heard. 

Acknowledge clients who had bad experiences

It is possible that not all your clients have positive experience. However, it doesn’t mean you should only focus on the positive feedback and ignore the negative ones. In fact, you need to embrace both strategically. The point of client referral is not only to build reputation but also to improve your business. Hence, reach out clients who had bad experiences to better understand how your business can be improved. Address and acknowledge their concerns and tell your clients you will look into it. 

Boost your client’s confidence

It will do wonder to your relationships with your clients when you can express your complimentary to them naturally. Compliment their efforts while referring to your product or service as part of your client’s journey. When their effort and success are being noticed and acknowledged, it will boost their confidence, making them feel accomplished. It is strongly recommended to compliment your client’s success and effort as naturally as possible. Personalize your compliment to show your sincerity. 

Invest in a reward program

Every client wants to get the best bargain and that’s why they love a reward program. Make sure to give your clients updates from your business so consider persuading your clients to subscribe from your email list. It brings in more opportunity for your offerings to be monitored by your clients. This will eventually attract them to give referrals because what they do will be rewarded with something worth their time.

Papua Diving, Exploring Selat Dampier

Planning Papua diving, of course you have to know the best diving spots in Raja Ampat. Selat Dampier is one of the most popular diving spots among domestic and foreign divers. Selat Dampier is included in the regional water conservation area. Divers call the Selat Dampier an underwater paradise. Exploration Papua diving in the Selat Dampier, allows you to find whales, dolphins and dugongs. 

papua diving - selat dampier

Papua diving : Type of diving in the Selat Dampier 

For professional divers, the Papua diving Raja Ampat spot is a challenge to conquer various types of dives. There are various types of dives in this spot, ranging from driftdive, cavediving, and muckdiving. 

Drift Diving

A type of diving in which the divers go with the current. In this type of dive, divers must avoid going against the current because of the potential for running out of air. This type of diving is the most relaxing and enjoyable.

Muck Diving

This type of dive is diving in waters dominated by sand deposits, dust and natural debris from dead coral reefs. Muck diving is usually to find or observe unique sea creatures.

Spot Diving in Selat Dampier

This area has walls and caves that are diving spots. This dive spot emerged as a result of the U.S. explosion. Air Force in World War II. In this spot, divers can see marine life such as sweet lips tropical carangidi or large fish such as sharks. The beauty of the coral reefs in the Selat Dampier is where the kefil fish and carpet sharks live. To be able to explore the shipwreck, you have to dive at a depth of 30 meters. 

Several types of marine life that divers can find in the Selat Dampier include shark, skipjack, tuna, snapper, grouper, bobara, and barracuda. Selat Dampier is also highly recommended for beginner divers.

Selat Dampier is one of Papua’s favorite diving spots because it is the most active area in crossing cetaceans and dugongs, including:

  • Sperm whale (Physeter Macrocephalus)
  • Killer whale (Orcinus orca)
  • Bryde’s Whale (Balaenoptera brydei)
  • Common bottlenose dolphin (Tursiops truncatus)
  • Indopacific bottlenose dolphin (Tursiops aduncus)
  • False killer whale (Pseudorca crassidens)
  • Spinner dolphin (Stenella longirostris)
  • Short-finned guide whale (Globicephala macrorhynchus)
  • Dugong (Dugong dugon)

Selat Dampier is not the only dive spot in Raja Ampat. Many other dive spots such as cross wreck, chicken reef, blue magic, Tanjung kri, and many others. Each Papua diving spot has a different current. Divers in Papua diving with strong currents must ensure that they are certified advanced or even master to ensure safety during diving.