The Little Things That Matter For Your Customers

There are so many little things in life that can make big differences. Sometimes, your happiness is not about achieving something big but those little things that feel truly relatable to you. In business, it is also the same. Sometimes what your customers appreciate most is not something grande but more like the little actions you do for them. 

When one small action is done alone, it may not seem significant. But when you combine a series of small actions, they may transform your customers’ experience to another level. And that’s why you should start paying attention to detail when it comes to your customers. And here are the little things that matters for your customers to improve their buying experience with you:

Creating a memorable, impressive experience

You don’t have to go all beyond creating luxurious package of your products to make your customer happy with what they buy from you. You can instead pay attention to small detail especially to your interaction with your customers. Make a stronger impression in doing so. For example, personalize your email to customers so they know that you talk to them and offer things that they personally needed. You can also do it by sending a customized packaging that is used to deliver your products to your customers. 

Personalization is one of the most important point in improving customer’s experience. It is often forgotten by many companies who only chase spectacular sales. Personalization can do wonder to make customers feel appreciated, special, and happy in general. They feel like they are being noticed by the brand they like and that they are provided with what they truly need with compassion. 

To make personalization easier, you can track your customers using advanced analytic tools so you know your customer’s buying pattern and behavior. Many retailers have used this method in order to personalize their offer to their customers. For example, they send personalized coupons for the items an individual buys most often because they have gained the information from the tool they used. 

Minimizing errors

Mistakes happens in every part of our life including in business industry. However, making multiple errors is not something to be excused of. Instead, it is something that needs to be fixed. If you find so many errors in your business, especially with your customers or employees, you may need to fix some areas, but especially in communication area. Therefore, it is important to establish effective communication in your organization. It is also essential that you encourage attention to detail in maintaining effective communication. You can do it by ensuring appointing who is accountable for specific part of the project. Hence, everyone can work efficiently and smoothly. 

You need to encourage your employees to also pay attention to small details. To make it easier for them to understand how to do it, set an example of how you communicate with them, what tone you use both to employees and customers, etc. Effective communication can be established if it is done regularly so everyone understand their own responsibilities.

Sailing Tour with Boat Charter Komodo

Tired of the same holidays? Komodo cruise can be a vacation option that will not be boring. Stay on the boat for days, enjoy various dive and snorkel spots, and enjoy the spectacular natural scenery. Your adventure starts from Labuan Bajo, with a choice of Komodo boat charters that you can adjust to your budget. Boat charter Komodo for a day excursion or a multi-day overnight begins in Labuan Bajo and ends in Komodo National Park and its environs. 

Sailing Tour with Boat Charter Komodo

What is the minimum boat charter Komodo?

Usually, Komodo boat charter providers offer different options. For the boat rental itself, you can choose sharing cost or private charter. Price? For the two types of holidays above, the price will certainly be very different. Sharing cost means that you join other groups at an affordable price. As for the Komodo private boat charter, you control the entire ship for a vacation with family or friends.

A private yacht charter Komodo gives you a unique perspective of Komodo Island that you can’t get any other way. The chance to float through hidden bays and visit one of Indonesia’s rare pink beaches. The result of thousands of years of coral debris mingled into the sands creating these shorelines.

But that’s far from the end of Komodo’s natural wonders, as the island is home to some of the world’s most diverse underwater settings. Dolphins skim the water-air boundary, as Manta Rays and six shark species glide serenely beneath them over hundreds of coral types. The presence of so many massive predators can only signify one thing: there is a lot of fish for them to eat.

When you’re cruising Komodo on an extended overnight charter, you’ll see that there are thousands of anchoring spots and hundreds of dive sites ideal for all kinds of divers, from anxious snorkelers to experienced scuba divers. There are sheer coral walls that plummet into the deep reefs that built up overages, as well as river estuaries where dugongs are known to feed.

The waters around Komodo are also a fantastic spot to look for whale signs, as well as five of the six ocean-going species of sea turtle, which means you may never want to leave.

Komodo Liveaboard Destinations

Discover a real-life Jurassic Park, complete with dragons roaming the lands and an underwater frontier setting the stage for some of the world’s most thrilling diving.

Komodo Island, nature’s adventure theme park, takes you into the wild. Take in the breathtaking scenery, abundant marine life, and the feeling that you’ve arrived in a beautiful location where time has stood still.

The Little Things That Matter For Your Customers

There are so many little things in life that can make big differences. Sometimes, your happiness is not about achieving something big but those little things that feel truly relatable to you. In business, it is also the same. Sometimes what your customers appreciate most is not something grande but more like the little actions you do for them. 

The Little Things That Matter For Your Customers

When one small action is done alone, it may not seem significant. But when you combine a series of small actions, they may transform your customers’ experience to another level. And that’s why you should start paying attention to detail when it comes to your customers. And here are the little things that matters for your customers to improve their buying experience with you.

Creating a memorable, impressive experience

You don’t have to go all beyond creating luxurious package of your products to make your customer happy with what they buy from you. You can instead pay attention to small detail especially to your interaction with your customers. Make a stronger impression in doing so. For example, personalize your email to customers so they know that you talk to them and offer things that they personally needed. You can also do it by sending a customized packaging that is used to deliver your products to your customers. 

Personalization is one of the most important point in improving customer’s experience. It is often forgotten by many companies who only chase spectacular sales. Personalization can do wonder to make customers feel appreciated, special, and happy in general. They feel like they are being noticed by the brand they like and that they are provided with what they truly need with compassion. 

To make personalization easier, you can track your customers using advanced analytic tools so you know your customer’s buying pattern and behavior. Many retailers have used this method in order to personalize their offer to their customers. For example, they send personalized coupons for the items an individual buys most often because they have gained the information from the tool they used. 

Minimizing errors

Mistakes happens in every part of our life including in business industry. However, making multiple errors is not something to be excused of. Instead, it is something that needs to be fixed. If you find so many errors in your business, especially with your customers or employees, you may need to fix some areas, but especially in communication area. Therefore, it is important to establish effective communication in your organization. It is also essential that you encourage attention to detail in maintaining effective communication. You can do it by ensuring appointing who is accountable for specific part of the project. Hence, everyone can work efficiently and smoothly. 

You need to encourage your employees to also pay attention to small details. To make it easier for them to understand how to do it, set an example of how you communicate with them, what tone you use both to employees and customers, etc. Effective communication can be established if it is done regularly so everyone understand their own responsibilities. 

Bali Villas Owner Tips: Why You Should Market Your Villa for Working Vacation Market

Bali Villas Owner Tips: Why You Should Market Your Villa for Working Vacation Market

At the beginning of Coronavirus pandemic, many companies start to allow their employees to work from home—and the trend has taken a whole new popularity in 2020 – 2021. As the epidemic persists, many employers recognize that this may be a long-term, if not permanent, shift in the way they do business. With the newly-found flexibility in hand, a lot of workers today starts looking for vacation rentals in nice destinations like Bali to work and refresh at the same time. This is a new opportunity that every owner of Bali villas should take. A new market has emerge, and this is how you can make your vacation houses in Bali attractive to the “workcationers”.

Provide Important Amenities for Work-Vacationers in Your Bali Villas

Providing to the “workcationers” market will be slightly different from your regular holiday-makers market. In many ways, the remote-workers guests need more practicality and efficiency in your Bali vacation rental than the usual luxury holiday items like home spa or bars. Here are some insight on what your working guests will need:

Provide A Dedicated Workspace in the Villa

Provide A Dedicated Workspace in the Villa

While most remote employees are accustomed to working from home, improvised workstations may become tedious. To attract more reservations to your vacation rental, it is critical to have various working areas in the villa. At least, one of room should be private so visitors may participate in virtual meetings without interruptions.

Provide a workplace in your vacation rental by offering a desk or a solid table for visitors to work on. If space is at a premium, provide a lap desk or a wall-mounted workstation. 

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Provide Office Needs

Provide a nice office chair as well as materials like pencils and paper. Other office items like extension chords, table lamp, or USB ports will be a greatly valuable amenities. 

The location of your workplace space is also essential; position it near a window or somewhere well-lit and roomy. Provide an outside work space if feasible. A fantastic setup will have your workcationers coming back all year. Make sure to stock up on coffee and tea as well!

Offer Strong Wifi Connection

One of the most important facilities of a private villa in Bali for remote workers is a fast and dependable Wi-Fi connection. Remote working can become nearly impossible without it. A major portion of a remote working day relies around fast, consistent internet connections, from emailing customers and participating in Zoom meetings to exchanging papers and downloading huge files. After all, dealing with unreliable Wi-Fi connections is the last thing remote workers want to do.

So, if you can provide a free Wi-Fi connection with constant high speeds, your property will instantly become more appealing to remote workers; the value of strong Wi-Fi cannot be overstated.

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Make Special Price for Long-Term Rates

Unlike short-term renters who are only wanting to go away for the weekend, most remote employees are looking for holiday properties that provide longer stays. This is due to the fact that remote employees prefer to stay in one location for a longer length of time. It’s time to create a long-term stay package of your exclusive villas in Bali to attract the attentions of remote professionals. 

Create Inspiring Itineraries for the Work-Vacationers Around the Bali Holiday Villas

Creating experiences with the visitor in mind is an important aspect of presenting your resort as a worthy working vacation or flex-cation location. Because many activities and attractions have been halted or curtailed owing to government rules, your package or landing page should focus on those that are still open and available. Find out what is still open in your region, then provide experiences and one-of-a-kind chances to attract people to remain with you, such as a breakdown of local restaurants they could appreciate for takeaway orders if they are not available for in-house dining.

Make Humbleness A Norm In Building Your Business

Sometimes, it is unimaginable to know that some of the biggest and greatest businesses come from humble beginnings, such as Apple or Amazon. I is because you see the big scale and greatness today, making it hard to imagine how humble they were in their beginning. However, humbleness one of the keys to success. In fact, it should be a norm in business rather than exception. There is a reason why humble starts can contribute significantly to major success in business. 

The importance of humbleness in business

You can see that many of the most successful brands today had humble beginnings which play huge role in their success in building their big empire. Humbleness is not a weakness in business. It is something that can help you reach the success you expect, here is how:

Humbleness keeps cost manageable

Many successful founders understand that maintaining positive cash flow helps them learn valuable principles not only for the present but also for the future when they scale their business later. Hence, they put more effort to keep their cost manageable by reducing expenses during those early stages when every penny truly matters. Many successful founders even started their business in their own garage or any other unassuming places instead of flashy buildings. They tried hard to not let their eyes bigger than their stomach because it would help them avoid spending far more than what their new business could actually afford. 

Focus more on what matters most for long-term’s success 

By reducing unnecessary expenses, successful founders are able to focus more on what truly matters for long term’s success. Cutting out unnecessary expenses is a great way to eliminate distractions that often come especially in the beginning of business. You won’t think of buying unnecessary flashy sofa for your workspace or throw an office party. You will focus your attention on fine-tuning your strategies so you make the best decision for your business by being as productive as possible. 

With limited resources, you are also getting better at sorting out the best strategies knowledge of the industry. You are forced to take a deep dive into learning skills and strategies that will have the greatest impact on your business’s growth. It also means that humbleness as foundation of growing business can help develop discipline. 

Humbleness helps reset expectation

When you grow your business with humble beginning, it requires you to reset your expectations. Or at least adapt the way you work so you can deal with unusual circumstances due to lack of resources. It teaches you flexibility as well as other valuable leadership lessons along the way. Your mindset will become more flexible to use what you have to create the most positive outcomes. 

You will be trained to act with agility to adapt with any situation. It also means that you will be better equipped with the ability to pivot anytime the situation requires. With humble beginning, stronger work environment is created where everyone feels valued while trying their best to reach the goals.

Scuba Diving Komodo Island and Discovering Amazing Dive Sites

You have two alternatives for scuba diving Komodo island: you can join a group and choose from one of the several dive companies on the island, or you can stay on a liveaboard and snorkel from there. Komodo island is one of the world’s most recognized dive destinations. Known mostly for its manta ray population, it earns its name not just for the majestic rays, but also for the abundance of marine life and massive coral communities. The best way to see all of the Komodo dive sites is to embark on a liveaboard for at least 3 days (but preferably 7) to go to the more remote dive sites that aren’t accessible from the main island of Labuan Bajo.

Scuba Diving Komodo Island and Discovering Amazing Dive Sites

Best scuba diving Komodo sites

Batu Bolong

Now, don’t take our word for it, but this could be the nicest dive location ever. With corals stretching as far as the eye can see, we doubt you’ve ever seen so much color – or so many turtles – on a dive. Another advantage of Batu Bolong is that the current is moderate and the depth is shallow, making it an underwater photographers’ paradise when the light is good. Sharks, turtles, rays, and pretty much anything else can be found at any moment. GO RIGHT NOW!

Manta Alley

Have you seen enough manta rays? Or, even worse, haven’t been able to find them yet? Then let’s go to Manta Alley! Enjoy this shallow dive with a high likelihood of seeing mantas, turtles, and possibly even a shark. Perhaps even a free dive on this one? When a manta comes to say hello, it’s an experience like no other! Please keep in mind that the water here can be cold and turbulent, making access to this place not always viable.

Taka Makassar

If you’re looking for the elusive manta rays, here is the place to go! Expect manta rays swooping by, turtles pursuing them, and corals swinging quietly underneath you at this dive spot. Then there’s the possibility of encountering sharks, eagle rays, morays, and clownfish. Basically, you’ll want to place Taka Makassar at the top of your bucket list!

Gili Lawa

This is a dry savanna island. Uninhabited, and a herd of deers can be seen playing on the beach in the afternoon. Climb to the top of the hill for a spectacular panoramic view of the sunset or sunrise. Climbing takes roughly an hour. Before sunset, if you’re lucky, you might see a herd of dolphins playing on the beach.

A night diving Komodo island is a must-do! Visit Gili Lawa to see the bioluminescence in all its grandeur, even with the tiniest of touches. Squids, octopuses, sharks, and rays are all possible sightings. Get your dive torch ready, because you’re in for a show!

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How To Passionately Build Business Without Becoming A Workaholic

Starting and running your own business is so aspiring for many people. However, it comes with its perks and hazards. For example, it makes you work all the time especially in the beginning where you just start your business and you have to fulfill so many different roles at once. It is often for entrepreneurs to become workaholic. Sometimes, it is out of necessity. However, it is also possible for  you to pursue your business goals without becoming a workaholic by adopting good system both for you and your business. 

How To Passionately Build Business Without Becoming A Workaholic

How to pursue you business goals passionately while putting the brakes on

The problem of running your own business is that most of the time you have no one rely on. You don’t have boss to help you and so many challenges you have to face almost on daily basis. It forces you to overwork all the time. In the end, you are experiencing major burnout, and so here are some tips to avoid it:

Check up on yourself

It is important to ask yourself important questions from time to time such as ‘am I suffering from fatigue?’, ‘ why are you feeling tired lately?’. when you experience pain or discomfort, it may be a sign for you to evaluate yourself to see if there is something you need to fix with your lifestyle. Finding balance is important when it comes to running your own business while maintaining your personal life. It may be impossible to reach perfect balance but at least you know when to put the brakes on. 

Focus on one direction

One of the most common things many entrepreneurs experience is that their focus spread to different branches, making them unable to see the clear vision. To know where you are headed, you have to know what your vision is. Set clear vision and goal of what you truly want to achieve in your business. Hence, you know what will distract you from reaching your goals and how to avoid or deal with them. 

Identify your core values

Business needs a core value to and so does your personal life. Core values will help you to stay focused and able to make the best choices. Honoring your core values is important because it will be very helpful for you to make decision at work. For example, your core value of personal life is your family. Hence, you know when to focus on them and get off from work-related matters if it is time for you to spend with your family. 

Create the right system

The system help you to set up a routine consisting of healthy habits you can follow on daily to keep you stay on track. For example, with the right system, you know when to sleep, drink water, breath, think, exercise, etc. By the right system, it is possible for you reduce the overall exhaustion. Standardize your system simply, such as keeping your bottle water next to you so you won’t forget to drink during work hours. 

How to Keep Guests Coming Back to Your Bali Luxury Villas

How to Keep Guests Coming Back to Your Bali Luxury Villas

Customer’s retention is one big part of vacation rental industry and, as owner of luxury villas in Bali, you surely want your guests to keep coming back to your vacation house. The relationship does not have to cease just because the guest stay is ended. Encourage repeat guests since it benefits both parties. As an owner, you get to host guests you already know and trust. Meanwhile, guests get to stay at a place where they know they’ll have a good time. 

Why Returning Guest is Important for Your Bali Villas

While all guests are important to the hotel industry, the benefits of recurring business cannot be overlooked. One of the most significant aspects of a hotel’s success is customer loyalty. Obviously, acquiring new clients is crucial for generating repeat business, but maintaining existing customers is where the real money is made. And it’s not just the hotel business that understands that client retention is the key to success.

Make Your Bali Luxury Villas Feels Homey

Make Your Bali Luxury Villas Feels Homey

You want your guests to feel at ease, but you also want it to be even better than being in their own home. Fill your Bali luxury villas with tiny extras that major chain hotels can’t or won’t conceive of! Consider things like improved coffee makers and other small appliances. Provide daily equipment they’ll need to prepare their favorite show-stopper dish. Have it ready when they think of anything they wish they would’ve brought from home. Your guests will remember that you took the effort to make their stay as smooth and delightful as possible. This way, they will want to return next year since the experience was so good.

Always Make Yourself Available

To keep your customers happy, be ready for contact at all times. Ensure that a staff member is available to assist them whenever they want to make a reservation, change the details of their trip, question about your services, availability, costs, or just get a firsthand description, regardless of the hour or time zone.

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Keep Your Visitors Up to Date

Effective and well-understood communication is the fundamental to a good relationship between any two people. With this in mind, keep your guests up to date on all they need to know about their stay, the villa, the surrounding locations, the personnel, the activities available, and so on.

Keep Your Luxury Villas Bali in Great Shape

Keep Your Luxury Villas Bali in Great Shape

Every owner, staff member, and agent is proud of the Bali luxury villas that they work from. Ensure that your live-in crew of housekeepers, landscapers, and handymen maintain the villa on a regular basis and inspect for signs of damage or concerns that need to be addressed. Do not wait for the harm to accumulate before addressing it.

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Make Guests Feel Important

Everyone wants to feel important. One way to do so is to pay attention to your vacation rental guests and their tales. Make them feel as if your property is completely for their benefit. Go the extra mile for your guests to personalize their encounter as much as possible. When guests arrive at your property, they should be greeted properly. Give them personalized welcome note that includes instructions on everything they need to know about their stay. Consider providing complimentary items like snacks or wine, robes and slippers, and free Wi-Fi. You could also include local artisan products like soaps and lotions in the welcome basket.

Give the Right Amount of Care

All of your guests require attention, but only the appropriate quantity should be given. Remember that these people are on vacation and require calm, pleasant time, as well as solitude. Allow them to enjoy themselves and offer aid only when requested.

The Importance Of Your Company’s Online Visibility To Success

To run your business successfully, you need to pick the right strategy to make your brand standout from the competition. It is not only a brand that shows who you are at one point in time but also who you aspire to be. Your brand is what can connect you with your customers. However, keep in mind that branding is not only about choosing the best logo, making pretty website, or make flashy campaign. Those factors are important to help you build your brand but the most important thing is about telling the truth about your company and remaining true to that. 

the roles of your company’s online visibility to success

When it comes to branding, the most important factors to implement is honesty. It is the thing that your customers will love about your brand the most. With honesty comes trust that will be the reason they are loyal to you. It is important that your brand is not the representation of problem solver but also of authenticity and transparency. In this case, your company’s online visibility plays huge roles in deciding your success. 

Being online is essential because it is where customers spend most of their times on daily. Hence, it is the best place for you to build your brand’s online presence. Hence, be strategic about it so that your customers will be attracted to get to know your brand better. You can do it by considering these three important things:

Website

Before any social media, website was the only online platform many brands use to build their visibility. It is where many companies put their best at their marketing strategy. Today, there are many social media platforms where you can reach out to larger audience. However, keep in mind that website is still your main workhouse. Customers who want more information will visit your company’s website. Hence, it is strongly recommended that you improve your website through its contents and functionality. Make sure it is easy to access and have various aspects your customers might need. 

Review

Reviews from customers are valuable data you need to improve your business. In the past, business relied on word-to-mouth marketing strategy. Today, reviews are the same thing because customers usually read the reviews before deciding on their purchase. Hence, encourage your customers to review your brand. It is normal to find few poor reviews. However, do not ignore those but reach out to those customers so you can gather more information about what you can improve and how to help them solve the problem. 

Public relation

In business industry, PR is considered the best advertising money can’t buy. To keep up with today’s trend on digitalization, it is strongly recommended that you consider digital public relation to increase your brand’s online visibility. Digital PR can help in distinguishing your brand and provoking a sense of authenticity that can build customers’ trust. Implement your digital PR strategy with a goal of gaining their trust by increasing more positive online visibility across industry, mainstream, and nice platforms.

Komodo Tour, Unique Experience with Ancient Animals

Most people are lazy to join the Komodo tour because they have to follow all the schedules from the operator. Limited time and no freedom to do private activities. In fact, the Komodo Rinca tour offer tourists the freedom to explore throughout the Komodo National Park area. Tourists are free to determine the itinerary according to their holiday time. 

Komodo rinca tour

Komodo Tour for solo traveling

Have you ever tried solo travel? Apparently, solo traveling has many benefits such as forcing you to get out of your safe zone, making you confident, independent, more appreciative of small things, and many other benefits. A Komodo tour can be the best option for your solo traveling choice.

You can start the Komodo island tours from Bali. You can take advantage of the time before heading to Komodo National Park by traveling solo in Bali. It will definitely be very fun. After traveling from Bali, you can go to Labuan Bajo with 2 options, by plane or ferry from Benoa port. If you have a lot of time off, the option of using the ferry can be a fun experience. 

If your free time is limited, you should use a plane to go to Labuan Bajo. In Labuan Bajo, there will be many Komodo island tour operators who are ready to help you cruise to Komodo National Park. Usually, they offer sharing costs for trips to Komodo Island and its surroundings at an affordable price.

But you should look for a Komodo tour when you are in Bali. At least, you can find out the schedule and facilities that you will get during the cruise. You can also find out the destination of the destination spot that you will visit. Solo traveling to Komodo Island will certainly be a unique and fun experience. 

Private Komodo island tours 

private komodo tour

Private tour option of course if you go with friends or family. You can control the ship completely and freely enjoy the available facilities. Private Komodo island tour price will be more expensive if you compare it with sharing the cost. Private tours also allow tourists to choose the best destination spots to visit. The private boat facilities will be very luxurious and comfortable starting from the cabin, private bathroom, sundeck, open dining room, and more. It is also possible for you to get a Jacuzzi facility on board. The operator usually also prepares diving, snorkeling, and fishing equipment to meet your hobby needs. 

Komodo Island is a must on your Komodo island tour list. Meet and see firsthand the rare and only animals that only exist on the island of Komodo. Top Komodo Tours is always ready to serve tourists from planning an itinerary starting from destination spots to the availability of food during your cruise.